I am trying to understand the difference between the Care Program and Case object. I understand that the Care Program is a derivative of the Case Object. But how and why do they have completely different access to related lists.
For example, why can I display a Care Team on the Care Program object, but not on the Case Object?
I am considering mimicking some of the Care Program object features on the Case object because I am finding there to be a lot of unnecessary roadblocks with the Care Program object. Does anybody feel differently? Why Not just leverage the existing case object. It has a lot more flexibility than the Health Cloud Standard object. Not to mention when it comes to APIs, there is a lot of existing infrastructure online such a the Simple-Salesforce API that already connects to the Case Object.
@Matthew Metros Here's an example. Care Program would be used to describe a program such as Asthma Care Management. The team members could be the Care Managers and Assistants that work on that team. The Care Program Enrollees would be the patients/members that enroll into the program. So a patient or member exists in HC that shows they've been diagnosed with Asthma. A case is started for them and a Care Manager from the Asthma team calls them to see if they want enrolled in their Care Management program. If they accept, the patient is enrolled in the program. They may ask questions by using the Cadalys CareIQ tool (shameless plug) which creates a care program (Problems/Goals/Interventions) based off the answers and agreed upon plan. I hope that helps.
