Hello all,
I am encountering a Pardot Tracking Issue. Visitors and prospects are showing up on the oldest campaign in our system without a clear explanation. Has anyone had the same problem? If so does anyone have a fix?
7 comments
Yes. Zoom works the same. Adds to a List but you can't dictate what campaign a new prospect should be associated with. Agree it's a flaw in how those platforms have designed to integrate with Pardot. We have a nonsensical automation to "fix" these campaigns. Can Wistia allow a hidden field? You can pass a custom field like video_source and then use automation in Pardot to see if Campaign = Email Plugin (or whatever it is for you) and video_source is not empty. Then depending on size of your video library, you can automate further or set aside some time to manually fix these people from a list.
