Hello,
I have a use case where a customer completes a form (connected via form handler to pardot) and while I want to have the centralized view of all the prospects this generates I also need to send a copy of the form entry to another email address which is neither a pardot user nor the prospects email. I realize I can pass this email address through as a custom field however is there a way to use an automation rule to notify this specific email address without having to create the person as a user?
Thanks in advance!
Hi Jo,
I don't think that's possible, you'll always have to create a user to send Pardot notifications. I work around that by getting our webform to send the notifications.
- Form sends data to Pardot form handler.
- Form sends notification to random email address.
Kr
Piet