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 #AskAPardotExpert Is there a way to set up timed emails based on being added to a list. I'd also like to know if Pardot Templates can be set up for Operational Emails. 

1 comment
  1. Sep 25, 2020, 4:49 AM
    Hi @Susan LeCheminant

    ,

    **Is there a way to set up timed emails based on being added to a list.**

    You can use Engagement Studio. Next step after Start would be "Send Email" and Wait option is set to the desired number of days. Once a prospect is added to the List, the email will be sent after the set time.

    **I'd also like to know if Pardot Templates can be set up for Operational Emails.**

    The operational email feature only applies to list emails, not Engagement Studio or other automated emails. So, Template can't be used for that per se.

    Template can be used for a list email sending, though.

    More here:

    https://help.salesforce.com/articleView?id=pardot_operational_emails.htm&type=5
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