Skip to main content

We were notified (on the webinar) that all remaining lightning pushes would happen the first of Feb. Have been watching but the 'Switch to Lightning' button has never popped up for our org. We are enabled, have been thru all the checks for any hard stops. Nothing. Has anyone else had this issue? Still waiting - maybe the push hasn't happened for all quite yet?

1 comment
  1. Feb 18, 2020, 5:49 PM
    @Becky Merder

    , I believe you're referring to the Turn on Lightning Experience critical update? If so, we finished activating it for all customers in January.

    To see the 'Switch to Lightning Experience' link (after Lightning Experience has been turned on), users must have the Lightning Experience User permission. If your users have custom profiles, they likely don't have that permission by default. For more info on the user permission, see this help topic:

    https://help.salesforce.com/articleView?id=lex_enable_users.htm

    If you think Lightning Experience isn't turned on in your org, it's easy to check from the Transition Assistant in Setup. This topic explains how:

    https://help.salesforce.com/articleView?id=lex_enable_turn_on.htm

    .

    And if it turns out Lightning Experience isn't enabled yet, you can easily turn it on from the same place in the Transition Assistant.

0/9000