Hello Team - please advise regarding the below scenario.
Scenario:
- Org has an Approval Process on Lead object
- The FINAL APPROVAL Action is to Lock the Lead
- In Classic everyone can clearly see that the Lead is Locked
- In Lightning there is no visibility that the Lead is Locked and so, when the User later attempts to Convert the Lead, they simply get a nondescript "Invalid Cross Id" error
Attaching screen shots in Comments below.
3 comments