FavoriteJohn Williams (Follett School Solutions) posted in * Lightning Now! *Jan 30, 2019, 8:23 PMWe just added knowledge articles to our lightning service console cases. However we do not see the option to add the article to the case email like in the demo video. See attached. @* Salesforce Administrators * @* Service Cloud * How to add Lightning Knowledge articles to a case email.png9 commentsLoad more comments...John Williams (Follett School Solutions)Feb 1, 2019, 6:26 PMThat's perfect. ThanksAdd a commentWrite a comment...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply