Just saw the "Email Impact with Email Tracking" feature in Winter '19. Wow. Perfect timing since we got rid of an email tracking tool. Was this available in a previous release?
1 comment
Hi Rick - good to hear.
Prior to Winter '19, email open tracking was available in Classic in both the UI and the HTML status report. In Lightning Experience, it was available via report only. Winter '19 makes email open tracking available front and center for end users. On top of that, we've baked in support for data privacy preferences (like don't track me) for email open tracking out of the box.
