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Am I reading the warnings in this URL (https://help.salesforce.com/articleView?id=rss_case_comments.htm&type=5) correctly in saying that Case Comments will no longer be functionality in Lightning as of Summer '19? Our customer support team primarily use case comments to communicate with a customer, so this would mean a significant change for us.

3 comments
  1. Oct 25, 2018, 7:50 PM
    Thanks for raising this Chris. This article is specifically about the Case Comments component in Communities - does not apply to LEX desktop. In Communities, you can still access Case Comments via the Record Detail component. Comments are NOT being EOL'ed.
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