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@Community Management @* Experience Cloud - Best Practices * Looking for guidance on smartphone app notifications and community engagement. I participate in a community outside my company that is bypassing their "official" Community on the Jive platform for Slack due to ease of use and the smartphone app. I'm concerned that if we don't make our company's Salesforce Customer Community as easy to engage with it may require a similar "bypass", which defeats its whole purpose. This should be a concern shared by Salesforce Community and this success community I should think, too. What's the best way to avoid this "bypass" impulse with a best practice smartphone app interface for the "official" community? Is a Salesforce app solution viable in comparison to a Slack or do we need to look at integration options?

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