After converting some Accounts back to Leads, I am attempting to move the Activities that were previously tied to an Account back to its new Lead. I'm using MassEffect after using VLookup to relate the Activity ID to the Lead ID by way of the Account ID. The current Excel file contains only the Lead ID and the Activity ID.
However, I'm getting the same error for nearly every file:
Error: field integrity exception: unknown, unknown (cannot specify whatID with lead whoID)
This is strange, since I tied the Lead ID to the "Name ID - [WhoID]" field, so it's a WhoID to a WhoID. When I tried linking the Lead ID to the "Related To ID - [WhatID]", I received a different error:
Error: Related To ID: id value of incorrect type.
Any ideas? #DemandTools @CRMfusion, Inc.
Thanks, @Srabana Chakravorty and @Cari Aves ! I worked with DemandTools to troubleshoot this, and it turned out that I needed to insert a blank Constant into the "Related To" field so that my fields were mapped as follows:
- Lead ID: Name[WhoID]
- Activity ID: ID(of Task Object)
- Empty Constant "": Related To[WhatID]
That worked and allowed me to complete the update!
