Hello AA Experts,
I am running into a weird issue where the Assignee is getting set to a specific User , though I did'nt set it when loading data to the Work object (User Story) for all the Stories assigned to the same Team. I tried removing the User manually on a Work record, but it puts it back right away. I also tried removing the User from the Team and it still keeps the same user when I remove the Assignee from the Story. Any clues as to why this is happening?
Right now I have 167 stories assigned to this specific User in Prod and we haven't even done Sprint Planning so it should be remain unassigned. Any help to fix this issue is greatly appreciated. The User does have the Permission set 'Agile Accelerator' assigned so he has access to the AA screens in sfdc.
Are you aware of any default Assignee for a User story setting in AA ? Why would it assign to a resource who is not part of the team ( even after I removed the User from the Team it still assigned it to the same user)!!!
Also this is happening only for a specific Team (CRM2.0) and Product Tag.
Regards
Sadar