Thank you Devra for the multiple page layouts and validation rules on knowledge!! Please pass the word along to your team for a job well done!! This will allow us to consolidate our article types down from four to ONE! Plus who doesn't love validation??! Thank you!
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@Brandon Bauman Thank you so much! I really appreciate that! So glad that you will get good value out of these features. I like the way you are thinking about moving to one Article Type. That will make it easier to adopt Record Types later when we roll them out in 2-3 releases (Safe Harbor).
