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Innovate the Salesforce Way
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Innovate the Salesforce Way

Learn methods to transform your customer experience and foster innovation at your company.

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+1,500 points
Foundational
Designer
~4 hrs 10 mins

Innovate the Salesforce Way

+1,500 Points
~4 hrs 10 mins • 5 Steps
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Innovation Basics

Cultivate the right behaviors and team to ignite innovation in your organization.

+300 Points
~40 mins
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Innovation Project Definition

Define a problem that requires fresh thinking and scope your innovation project.

+300 Points
~45 mins
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Innovation Customer Discovery

Learn tactics for rapid research that will help you better understand your customers.

+300 Points
~1 hr 5 mins
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Innovation Ideation & Prototyping

Work as a team to generate and prioritize ideas and build rapid prototypes.

+300 Points
~50 mins
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Innovation Solution

Learn how to craft a compelling solution story, business case, and implementation plan.

+300 Points
~50 mins