#Journey Builder6 discutindo

🚀 Available for Freelance Projects | Salesforce Marketing Cloud (SFMC)

Salesforce Marketing Cloud Specialist with 3+ years of experience delivering automated, personalized, and CRM-driven marketing solutions.

Expertise: 

✔ Email Studio | Journey Builder | Automation Studio 

✔ AMPscript | SQL | HTML/CSS  

✔ Audience Segmentation & Dynamic Personalization 

✔ SFMC + Salesforce Sales Cloud Integration 

✔ Customer Journeys & Campaign Automation

Open to short-term, long-term, and remote freelance opportunities.

Feel free to connect or message to discuss your SFMC requirements.

#Salesforcemarketingcloud #SFMC #Salesforce #Email #AMPscript #Journey Builder #Freelance Project Work #Freelancing Work #Freelancing

Hello community: I have a question regarding when you have only one business unit. How do you handle API event tests that might be involved in a Java build? For example, how would a password reset process work? Do you test and delete contacts? Do you use a dedicated test journey?  Thanks      

I'm creating a Journey with an engagement split. The mail has a CTA link to generate a call from Sales Rep. If the the contact clicks, the call activity should be generated immediately, but if not click, should wait a week before sending another email. How can I get this? Thanks!   

When we use test simulator in Journey builder after validation, and use update contact activity to test the Journey sequence. Does it update the record in realtime? 

Thanks in advance!!

I', very new at marketing cloud and I just finished a journey builder, that both checks the status value and isMarketing__c value of cases 

I have a normal flow that after a bunch of important validations, sets the custom field to true if it needs to be tackled by marketing cloud, and my journey which I have selected both as created and updates cause I need to process cases when status is "New" or "Closed" and custom field is true 

But I just found out searching for information before activating it, that apparently journey builder will launch every single time a case has another field updates if it is already New/Closed and True, cause it doesn't validate if the 2 fields have just changed to said values. 

My question is, is this true? and if yes, how can I tackle this issue (I can't just deny re-entry cause the contact should be able to create multiple cases and receive email for each of them), also will the fact the custom field is update to true in a flow affect how journey "receives" the case?     I haven't seen anywhere the choice of "only when fields change to meet the criteria" or something similar

Hello, everyone.  I have structured a Journey that sends WhatsApp messages. When sending these messages, I need to understand which of my subscribers have opened the message.     To do this, I tried several methods, such as the Intelligence Report section, which allows me to see the total number of opens or sends for that specific message, but I was unable to associate a SubscriberKey with each opens or sends. So I can't figure out which subscribers actually opened the message.    I thought of another solution, which was to query the Marketing Cloud Data View. I can access the journey and the specific activity, but I can't track down the subscriberKey to understand who the Open numbers I see in the reports refer to, considering that the Data Views _open, _send, and _click refer ONLY to emails.    Can you help me by suggesting an alternative? Or can you confirm that i have done everything possible and that there is no alternative?  

I have a journey with an automated data extension that repeats hourly. When a new person is found it adds them in the journey and sends them an email. How do I avoid these emails being sent out really late or really early in the morning? Do I add a wait duration before the email?