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#Agentblazer_Legend24 discutindo

Hi Everyone,

  • Are Flex Credits consumed by Agentforce agents and Prompt Templates reflected in Digital Wallet in real time?
  • If there is a delay, what is the usual update frequency?
  • Does the consumption data update immediately when a Prompt Template is invoked through a Record-Triggered Flow or Autolaunched Flow?
  • How can we verify actual credit consumption if Digital Wallet doesn't update immediately?

Could anyone share their experience or official Salesforce documentation regarding this?

Thanks!  

 

#Agentforce  #Agentblazer_Legend  #Prompt Builder  #TrailblazerCommunity  #AgentforceBuilder

1 resposta
  1. Hoje, 11:31

    Short answer: it's near real-time, not instant.

     

    From Salesforce Help (Monitor Usage for Consumption-Based Products in Digital Wallet): "Consumption information is updated multiple times a day but can take longer in some situations." Each consumption card shows a Last Processed date and time. Anything that ran after that timestamp isn't in the numbers yet.

     

    Taking your questions in order:

    1. Real time? No. Usage is collected and processed through Data Cloud data lake objects, so expect a lag of hours, not seconds.
    2. Update frequency: "multiple times a day". The Last Processed time on the card tells you exactly how fresh the data is. Underneath, usage is stored at hourly and daily level (the TenantHourlyEntitlementConsumption and TenantDailyEntitlementConsumption DLOs).
    3. Prompt templates called from record-triggered or autolaunched flows: no difference. They show up after the next processing run, not the moment the flow runs.
    4. Verifying actual consumption:
      • Digital Wallet > Consumption Insights shows usage by type for a specific day or time period.
      • Build a Data Cloud report on the TenantEnrichedUsageEvent DLO. Salesforce built it for consumption reporting, and reports on it don't cost credits. Group by Usage Type Developer Name and Resource ID or API Name to see which agent, action or template used credits, and add Units Consumed. See the Help articles "Report On Usage by Feature With Digital Wallet" and "Create a Report on Usage by User ID".
      • If Digital Wallet and your invoice ever differ, the monthly statement is the source of truth.

     

    Tip for testing: run your flow a known number of times, note the time, and check again after the next Last Processed timestamp. That gives you a clean per-run credit figure.

     

    If you found this answer helpful, please mark it as helpful.

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Hi, I have completed all the steps mentioned in the trail- Author Your Agent Using Agent Script. But when I click on verify I am getting this error-  Step not yet complete in shubham@salesforcedx.com(this is my org name)

Whoops, looks like there was a problem. Please try again.

 

#Trailhead Challenges

 

 

#Agentblazer  #Agentblazer_Legend

6 respostas
  1. 4 de out., 19:51

    I disconnected the org and reconnected the org. That fixed the issue. I think there is some caching issue with the metadata. Once disconnected and reconnected, I believe the cache is getting clear. 

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In the trailhead "Bring Your Prompt to Life with Agent Actions", When I tried to create an sub agent action as below, It's not showing the Agent action instrucions option.  

Need Help in challenge: Become an Agentblazer Legend 2026 >> Service Agent Customization with Prompt Builder >> Bring Your Prompt to Life with Agent Actions 

Once after choosing the Reference Action Type option as "Prompt Template option" and Reference Action as "Pre-Arrival Guest Welcome" in action, I have received the next page as follows, 

image.pngimage.png

 

It's doesn't have an option as "Agent action Instructions" and "Input Instructions" and having more then one Inputs in that page. So May I know, Is this challenge need any new trailhead org (differ from the previous trailhead in that same module "Craft an Effective Prompt Template"? 

  

Please help to overcome this issue. 

  

Thanks. 

 

#Trailhead Challenges #Agentblazer_Legend

3 respostas
  1. Ajaypreet Singh Saini (Grantbook) Forum Ambassador
    2 de out., 16:15

    Hey @Mohanraj S, Agent Action Instruction is the same as the "Agent Action Description" box. 

    Input Description means individual input description boxes for Complaint,  Contact Input, etc

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This is the first module of

Service Agent Customization with Prompt Builder. I have tried several times to delete and re-create the prompt template with the required model still the error keeps on showing. Any help?

I have selected the model 'GPT 4 Omni Mini'  yet unable to complete the challenge

 

 

image.png

 

 

 

#Trailhead Challenges  #Agentblazer_Legend

3 respostas
  1. 1 de out., 15:52

    wow, from the thread that @Usman Khan

    shared 

     

    OpenAIChatGPT 4.0 Omni Mini model is further down but you don't realize this because it is very easy to think it is the "same" as the ChatGPT 4.0 Omni Mini on the top and if you test it with that model, it works too.  I have suggested they move those "Open AI" models right below the "ChatGPT" ones so people don't get confused... 

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When going to select "Agentforce Employee Agent" it does not show this as an option. See picture attached. I have verified that I have Einstein and Agentforce turned on.  

Create an Employee Agent: General Agent

 

 

 

#Trailhead Challenges  #Agentblazer_Legend

7 respostas
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Hi everyone,

I’m getting this error even though I’ve completed the Quick Start: Connect Your Agentforce Org with Slack badge and am using the same org. I’ve also double-checked the setup and everything seems to be configured as required.

Could someone please help me understand what I might be missing or what I should check?

Thanks in advance! 

 

Help in challenge: >Agentforce Configuration for Slack Deployment > Configure a Slack Agent in Salesforce

 

 

 

#Trailhead Challenges  #Trailhead  #Agentforce  #Agentblazer_Legend

1 resposta
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https://trailhead.salesforce.com/content/learn/modules/agentforce-configuration-for-slack-deployment/configure-a-slack-agent-in-salesforce

 

 

Iam seeing below error completing this module 

I have already completed the required modules for Quick Start: Connect Your Agentforce Org with Slack and connected the correct org required for this module 

  

 

unable to complete module

 

 

Screenshot 2026-08-05 at 12.17.00 PM.png

 

 

 

#Trailhead Challenges  #Agentblazer_Legend

5 respostas
  1. 26 de ago., 16:58

    Error: We see you're using the Agentforce org from the quick start. But it's not prepared for agent deployment into Slack. Complete the steps from the quick start to ensure you can set up the agent. 

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While I was performing Help a Guest Out of a Soggy Situation module I am not able to send the email to Lucy Todd in the last step (The email opens in an email template that you can edit if you’d like. Click Send

) getting the below erros msg 

 

INSUFFICIENT_ACCESS: User does not have a verified email address: 005gK00006uqDC7 

Can any one help me to performe this step  

 

 

Help a Guest Out of a Soggy Situation module- not able to send the email to Lucy Todd

 

 

 

 

#Trailhead Challenges  #Agentblazer_Legend

5 respostas
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hi all im facing this issue from last 3 days i raised salesforce case as well bt no help from them this error im getting i connected with salsforce and slak all setting is correct

 

 

 

hi all im facing this issue from last 3 days i raised salesforce case as well bt no help from them this error im getting i connected with salsforce and slak all setting is correct  

 

 

 

 

#Trailhead Challenges  #Agentforce  #Agentblazer_Legend

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I've tried many times to create a developper sanbox from this link : Developer Edition org with the product specialist agent

in the challenge : Prepare Your Agentforce and Slack Orgs.  

I did not receive any Verify email as it supposed to be. I have no error, no logs. Nothing to analyse.  

Only this picture :  

 

Prepare Your Agentforce and Slack Orgs - impossible to create a Developer Edition org with the product specialist agent.

 

 

Do you have any idea of the issue please ? I am not able to complete this challenge. Thanks for your help !  

 

#Trailhead Challenges  #Agentblazer_Legend  #Agentforce  #Slack Community

1 resposta
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