Hi,
I'd like to raise a client feedback regarding Tableau's native multi-select filter behavior where user is expecting like Excel, where you can search for a value and immediately select it without having to deselect "All" first.
Scenario is In a Multi-Select Filter where all values are selected by default, when a user enters a keyword into the search box, for example "Ada", Tableau narrows the list of displayed values but retains the All selection state.
The user must then first deselect All before selecting the desired values.
The client's view is that the search box gives the impression that they are beginning a filtering action, similar to Excel. As a result, users expect to be able to search for a value and immediately select it.
We have given the client several options based on the current capability of tableau:
- Wildcard filter
- Single value dropdown
- Multi-value custom list
All of which the client has said does not resolve his original concern.
I understand this appears to be Tableau's intended behavior rather than a defect, I'm unable to find any official Tableau documentation that explains the rationale behind it.
If anyone could share/advise any documented explanation or product guidance on:
- Why the search box only narrows the displayed values rather than updating the selection itself
- The design rationale behind requiring users to deselect All before selecting a subset of values
Thanks
#Tableau Desktop & Web Authoring #Tableau Server #Reports & Dashboards
I understand, so you could create an underlying text box that essentially says 'Start by filtering in the filter selection pane to the right' and/or have a distinct starting value that is always selected as a starting point.
We don't know what you're actually working with, but those would be some options to consider. If you have the link to the idea, could you post it in this thread so that others can upvote it?
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Best, Don Wise (Tableau Ambassador)