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Ian Jamieson が「#Marketing Cloud」で質問
今日、14:03
How Long To Move To Engagement+? To Get New SKUs

Hi there, we have been using Marketing Cloud Engagement for a while. We are keen to move to Marketing Cloud Engagement+ so we can start using Marketing Cloud Next functionality. Our SF Sales reps have suggested for a while that we should use Engagement+, and have said that we will need the new SKUs added to our contract, however, it is taking a very long time to identify the SKUs to add to the contract. 

 

Has anyone gained access to Engagement+ yet? How long did it take? Do you know which SKUs were involved for Engagement+? Is there n extra charge for gaining access to Engagement+, or is it really just and upgrade? 

 

FYI We have been using Data Cloud for 18+ months, so we are confident with DC360. 

 

#Marketing Cloud  #Marketing Cloud Engagement

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Martin Martin が「#Marketing Cloud」で質問
8月20日 0:40
Mc API

Hello Cmmunity: 

I wanted to ask a question: I’m considering changing my model for notifying customers about order status updates. For this, the recommendation is to use an installed package to provide credentials—in this case, to the logistics provider—so they can make API calls to my Marketing Cloud instance, correct? 

Thanks  

 

#Marketing Cloud  #Marketing Cloud Engagement

8 件の回答
  1. Lukas Lunow (NoA Ignite) Forum Ambassador
    8月20日 19:08

    Middleware is the right solution, if the system used by logistics-provider can't accomodate the specifications of the REST endpoint required to trigger the email. Then the middleware can accept an arbitrary payload (or even better - integrate with a microservice architecture, where it subscribes to event notifications), and send a payload which matches the specs of the relevant MCE endpoint.

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Steve Johnson (N/A の Marketing Cloud Architect) が「#Volunteer Opportunities」で投稿
4月23日 20:18

I'm looking to put my Salesforce Marketing Cloud skills to good use. Volunteering my time for organizations that need help with building journeys, cleaning up data, figuring out best practices, or anything else SFMC-related. If you know of any groups that could use support, I'd love to connect. 

 

LinkedIn

 

#Volunteer Opportunities  #Marketing Cloud  #Marketing Cloud Engagement  #Marketing Cloud for Nonprofits  #SFMC

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智彦 稲垣 (株式会社プレジデント社 の プロデューサー) が「* カスタマーサクセス日本 *」で投稿
4月17日 8:10

2026年5月開催イベント（参加者募集） 

 

 

Marketer Group コミュニティの稲垣です。下記イベントを開催しますので、Marketing Cloud Engagementご利用のユーザー様、マーケターの皆様はぜひご参加いただければと思います。 

よろしくお願いいたします。 

 

【5/21(木)開催】現場でどう使ってる？ 生成AIとMA活用事例＆情報交換会

 

 

マーケターコミュニティの人気イベントの第4弾、Salesforce協力のもと開催決定！  

今回のテーマは生成AIおよびMarketing Cloud Engagementの２本立て。  

 

前半は生成AIのライトニングトーク3本（お客様対応／ユーザスコアリング／使い方のツボ）。  

後半はディスカッションで、明日からのMA運用に効くヒントを持ち帰れます。  

 

「生成AIは使っているけど、うまく使えている自信がない」  

「MA運用の課題を、他社はどうしているのか知りたい」  

そんな方におすすめです。  

 

会社の枠を超えてマーケター同士でつながることで、自社の常識を超えた発見が得られるはずです。  

ぜひご参加ください。  

 

【開催日時】2026/5/21（木）15:00～17:30  

【会場】Salesforceタワー（大手町）  

【対象者】MAツールを運用しているデジタルマーケター（MCE未契約でも参加OK）  

【定員】48名（応募多数の場合は抽選になります）  

【イベント詳細とお申し込み方法】★必ずお一人ずつ★お申し込みください。  

 

お申し込みページ（イベント詳細）はこちら  

※申込締切5/1(金)まで  

※終了後、希望者で懇親会あり（費用6～7千円予定） 

 

#MarketingCloudEngagement

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Mradul Srivastava (Pepsico の SFMC Architect) が「#TrailblazerCommunity」で投稿
2月9日 8:23

Marketing Cloud Email Subject Line Personalization Guidance: 

 

As of January 30, 2026, the email subject line double evaluation feature is deprecated for new customer adoption. On March 15, 2026, email subject line double evaluation will be disabled for all existing customer accounts. Subject lines must be updated by March 15, 2026 to maintain expected functionality.

What is changing about email subject line personalization?  

Salesforce is deprecating double evaluation in subject lines. As of January 30, 2026, this feature is deprecated for new customers, and on March 15, 2026, it will be disabled for all accounts. 

 

To ensure that your email campaigns function as intended as they make these changes, a new AMPscript string has been introduces: 

%%__SINGLE_RESOLVE%%

How to Use It:

Append this string to the end of your subject line to enforce single resolve:

%%=TreatAsContent(SubjectLine)=%% %%__SINGLE_RESOLVE%%

-or-

%%=v(@SubjectLine)=%% %%__SINGLE_RESOLVE%%

What It Does:

When the platform sends the email, it will remove this AMPscript string and resolve the subject line only once.

After Enforcement Date:

After March 15th 2026, single resolve will become the default platform behavior for all subject lines. At that point, this string will no longer be necessary and can be removed or left in place.

Important Note:

This string only works in the subject line. If used elsewhere, it will appear as plain text in your content. 

Here is the page with more detailed information -

https://help.salesforce.com/s/articleView?id=000391994&type=1

 

 

#TrailblazerCommunity  #Marketing Cloud  #Email Marketing  #Marketing Cloud Engagement  #MarketingCloudEngagemet  #Ask An Expert  #MCAE

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Govind Subrahmanyam Adapa (Zeta Global の Digital Marketing Associate) が「#Free Voucher」で投稿
2025年11月27日 22:29

Hello everyone, 

 

I am currently preparing for the Salesforce Certified Marketing Cloud Email Specialist Certification

 and am seeking a certification voucher. 

 

I would be truly grateful if anyone could kindly assist me with a voucher or share information on how I might obtain one. 

 

If you happen to have a voucher available, I would sincerely appreciate it if you could share it with me at: 📧 govindadapa000@gmail.com 

 

Thank you very much for your support! 

 

 

 

#Free Voucher

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Penny Francis (Associa の Marketing Ops Manager)
2025年11月10日 16:53
Since emails change regularly, is there a way to update email addresses in the All Subscribers list? Currently, when the email addresses change in SF it does not update the All subscribers list

Since emails change regularly, is there a way to update email addresses in the All Subscribers list?  Currently, when the email addresses change in SF it  does not update the All subscribers list   

1 件の回答
  1. Nobuyuki Watanabe (NAC / FPT Japan Holdings Group) Forum Ambassador
    2025年11月11日 12:49

    Hi, @Penny Francis

    To implement that, you’ll need to import the new email addresses for all subscribers in 

    Automation Studio. 

    Extract only the records with updated email addresses and schedule the import — for example, once per day — via SFTP.  

    Hi, To implement that, you’ll need to import the new email addresses for all subscribers in Automation Studio.

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Sam Thrasher (Vetsource の IT Business Analyst, Salesforce) が「* Salesforce Administrators *」で投稿
2025年10月31日 15:30

Hi Admin Group! 

 

If any of you use

#Marketing Cloud

could you help me with Upvoting this topic? 

 

The

#Individual Emails Results

in Salesforce does not transfer to the contact when a lead is converted. This seems very silly. When we convert the lead and create an opportunity our sales reps can no longer see what emails they engaged with when preparing to meet with that potential customer.  

 

Please Upvote this topic! 

 

https://ideas.salesforce.com/s/idea/a0B8W00000Gdhu3UAB/do-not-lose-email-tracking-history-ier-when-converting-lead-to-contact

 

 

#Email Marketing #Marketing Cloud Engagement

 

 

 

1 件のコメント
  1. Lukas Lunow (NoA Ignite) Forum Ambassador
    2025年11月2日 21:20

    I admit this should not be expected behavior, but it is. And looking at Data Cloud taking over this type of data consolidation, I will most probably expect SF to point you in that direction, and create identity resolution across the old lead and new contact.  

     

    Should you rely purely on Sales Cloud and Marketing Cloud, I will recommend you following this simple guide for integrating SFMC data to Sales Cloud. Using a simple SQL query, you can do same consolidation in SFMC, and present it in the custom LWC:

    https://digitalmarketingoncloud.com/projects/showing-sfmc-data-in-sales-cloud/

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Adil Abid Raja (PROVIDUS TECHNOLOGIES L.L.C の Nonprofit Consultant) が「#Marketing Cloud」で投稿
2025年8月7日 9:23

Hi,  

 

We have the marketing cloud engagement license. I want to use the advertising studio (marketing cloud advertising), but I couldn't find it anywhere. Can someone please guide me on this? Thanks  

 

#Marketing Cloud  #Advertising Studio  #Marketing Cloud Engagement  #NPSP

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Manohar B E (MERCK の Senior Analyst)
2025年9月26日 6:36
Assistance Needed: Cloud Page Creation Dates Pre-Spring 24 Release

Hello All,  

 

I'm looking to retrieve the creation date details of each Cloud Page in a Business Unit using the following API: 

restInstanceUrl + "asset/v1/content/assets/query"

However, it only returns the correct data for Cloud Pages created after the Spring 24 release. For those created prior to the Spring 24 release, it provides a default date instead of the actual date available in the properties.

Is there any way to fetch the actual creation date details for the Cloud Pages created before the Spring 24 release? 

 

Thank you! 

 

@* Marketing Cloud Engagement *

 

 

#Marketing Cloud Engagement

1 件の回答
  1. Deepanshu Sharma (Grazitti Interactive)
    2025年9月30日 7:34

    Hi @Manohar B E, 

     

     You can try the SOAP API, since the soap api provides more detailed metadata of the assets using the below piece of SOAP Request Body: 

     

    <ObjectType>Asset</ObjectType> 

      <Properties>CreatedDate</Properties> 

      <Filter xsi:type="SimpleFilterPart"> 

        <Property>

    AssetType.ID

    </Property> 

        <SimpleOperator>equals</SimpleOperator> 

        <Value>ID of the Cloud Page assets</Value> 

      </Filter>  

     

     If the data still does not appear, raise a support ticket with Salesforce to request access to legacy metadata. For future assets, it is best practice to document critical metadata externally or set up tracking where possible to avoid similar issues.  

     

    Thank you

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