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#Support Ticket5 debatiendo

1 respuesta
  1. Ayer, 16:21

    Hi Sreemanth — this one is almost always the sharing-settings step on the Inventory objects rather than a problem with your Commerce licenses. Things to try, in order: 

     

    1) Set up the Inventory sharing manually instead of using Retry. Click the "Set up manually" link on the Inventory row, then go to Setup → Sharing Settings → Organization-Wide Defaults → Edit. Set Default Internal Access for Location and Location Group

    to Public Read/Write, keep "Grant Access Using Hierarchies" checked, and Save. Sharing recalculation runs asynchronously, so wait for the confirmation email before going back to the assistant. 

     

    2) Don't hit Retry while a sharing recalculation is still running.

    If the assistant tries to change org-wide defaults while another recalculation is in flight, the step fails with exactly that generic "We couldn't set up all of the features" message. Wait until it finishes, then Retry so it can continue to steps 4–6. 

     

    3) Check Setup → Deferred Sharing Maintenance and Setup → Background Jobs.

    If deferred sharing calculation is suspended in the org, the assistant can't update org-wide defaults at all. 

     

    4) Confirm the Inventory objects are actually provisioned.

    Location and Location Group come with Inventory Management / Omnichannel Inventory, and a plain new Developer Edition org isn't always fully provisioned for Commerce. If those objects are missing, spinning up a Commerce-enabled trial org (B2B/B2C Commerce trial signup or Environment Hub) is the fastest route. 

     

    5) Check the running user's permissions.

    Make sure whoever runs the assistant has the Commerce Admin permission set plus Modify All Data / Manage Sharing. 

     

    Once Inventory sharing is set manually, the assistant should treat the step as complete and let you finish the rest. If it still sticks at 3 of 6 after recalculation completes, check the Setup Audit Trail around the failure timestamp and raise a support case — the generic message doesn't tell you which object failed, but Support can see it. 

     

    Hope that helps.

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Hello Trailblazer Community, 

 

I am completely locked out of my Salesforce Developer Edition org. Every time I attempt to log in, I am met with a core system internal server error page. 

 

To make matters worse, I am completely blocked from getting help. When I go to Salesforce Support to open a ticket, there is no manual case creation option available

. The help portal forces me to use the Agentforce agent. Agentforce falsely claims and confirms that it has "submitted a case" for me, but no case number is generated, no confirmation email is sent, and no case is actually created. I am trapped in a loop where I cannot log in and cannot manually contact support. 

 

Could a Salesforce Community Manager or Support Agent please review the backend logs for this platform exception and escalate this to the engineering team? Here is the exact error code from my login screen:

  • Error ID: 1320266164-236886 (-1239726991)

I have already tried clearing my browser cache, utilizing an Incognito window, and testing alternative browsers, but the same server error persists. Any assistance in getting this logged internally would be greatly appreciated! 

 

#TrailblazerCommunity  #Salesforce  #Support Ticket  #Support  #Service & Support  #Developers Edition  #Developer Edition Account

2 respuestas
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hi I when try to edit lines for Quote : Q-00045 and try to add and save product : SMARTWATCH, I get the below error message and Quote not getting saved. Please help

"Outlet Standard: bad value for restricted picklist field: TypeC"

 

Getting the following error validation message when try to save a Quote: Outlet Standard: bad value for restricted picklist field: TypeC

 

#Support Ticket

2 respuestas
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I have an existing org in trailhead that whenever i verify a step always notify an error as "Whoops, looks like there was a problem. Please try again." even just basic workflow trails.

 

On playground it works just fine.

 

#Support Ticket  #Developer Edition Org

4 respuestas
  1. 26 feb 2024, 13:25

    @mardion manso

    The error message you're encountering suggests an issue with the connection between your Trailhead Playground (or Developer Org) and the development tools required for completing certain modules or projects on Trailhead, specifically those that require verification through Salesforce Extensions or Salesforce CLI (Command Line Interface)

     

    try to update sf 

    sf update

    You should see output like Updating CLI....

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Hi

 

Please help me raise an support ticket. The system is not allowing me to raise as i do not have an org setup in my account.

 

My actual issue is as below:

 

I am new to salesforce. I have created my developer account, but not able to verify my account and create a password to login. It redirects me to the login page asking me to enter Username and password(which i haven't created). Also, tried to reset the password using the 'Forgot your password' link. I receive a mail to reset my password, however it asks me to 'Answer Your Security Question' which I haven't created yet. Please help.

2 comentarios
  1. 8 sept 2020, 10:20
    Yes, I tried login to the developer from the Trialhead but it is still asking for username and password which I do not have with me.
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Hi Everyone,i have raised a support ticket

 

Trailhead Case 00190729: to please install unmanaged package at My TrailHead PlayGround3 ,how do I reach support to escalate the case request.to install unmanaged package at https://trailhead.salesforce.com/en/content/learn/superbadges/superbadge_apex seems to not behaving the way it should be

1 comentario
  1. 5 ago 2020, 18:03
    Hi @Tarun Kumar DasThanks for providing the Trailhead support case number. We will reach out to you to assist further on the issue via case. We appreciate your understanding and patience. Thank you!
0/9000

I have a support ticket open for 1 week to address my trailhead login issue, 00077042.

The ticket resolution support is very poor. Is there any way to talk or chat with support team.

 

Please guide. 

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