Skip to main content

#ProgramManager0 debatiendo

Hey there!

I recently got my hands on the NPC and I'm a bit confused about the program management. I noticed it's different from what I'm used to seeing in the program management module. Am I looking in the wrong spot or is there something I'm missing?

I'm used to seeing services, service delivery, program engagement, and other objects in the PMM, but I can't seem to find them in the NPC. Do I need to download the PMM to access these features or are they available in the NPC as well?

Thanks in advance for your help!

#ProgramManager #ProgramManagement #Nonprofit Cloud #Non-profit Cloud #Nonprofit User Groups #PMM
4 respuestas
  1. 22 feb 2024, 2:30

    Hey @Sâmia Morse, so basically you don't need to download PMM since the same standards are already built-in in NPC, only terms has been changed, here I will match between what old terms and new terms. 

    • PMM > NPC 
      • Program > Program 
      • Program Engagement > Program Enrollment 
      • Service > Benefit & Benefit Type (They added another object Benefit Type, where Benefit has lookup relationship to Benefit Type) 
      • Service Delivery > Benefit Assignment & Benefit Disbursement (They added another object Benefit Disbursement, where Benefit Disbursement has lookup relationship to Benefit Assignment) 
      • Service Schedule > Benefit Schedule & Benefit Assignment Schedule
      • Service Session > Benefit Session

    So, you can keep the same idea from PMM to NPC, but only change the terms that you use. 

    Hope you find it helpful, let me know if you need further clarification about PMM in NPC. 

     

    Best regards,

    Younes Benichou,

0/9000

What's a Salesforce Program Manager? How do they differ from a Product/Project Manager?

 

Join myself and @Shreeya Rashinkar for #BeMore Program Manager 

 

Video Version on 

https://www.youtube.com/watch?v=qBejLUT5IzU

 

Audio on Apple/Google Podcasts, Amazon Music & Spotify

https://linktr.ee/bemorewithtombassett

 

@* Salesforce Platform * @* Salesforce Administrators * @Trailblazer Community Cove

 

#Salesforce #Program #ProgramManagement #Trailblazer #TrailblazerCommunity

0/9000