Skip to main content Join us at TDX in San Francisco or on Salesforce+ on March 5-6 for the Developer Conference for the AI Agent Era. Register now.
Task

Discovery

Exam Weight: 13%

+200 points
Module

User Story Creation

Discover the importance of user stories and learn how to write them.

~15 mins
+300 points
Module

Innovation Customer Discovery

Learn tactics for rapid research that will help you better understand your customers.

~1 hr 5 mins
+300 points
Module

Innovation Ideation & Prototyping

Work as a team to generate and prioritize ideas and build rapid prototypes.

~50 mins
+300 points
Module

Innovation Solution

Learn how to craft a compelling solution story, business case, and implementation plan.

~50 mins
+500 points
Module

UX Research Basics

Learn how to talk to your users, discover what they need, and influence design decisions.

~1 hr 10 mins
+300 points
Module

Process Mapping for Business Analysts

Use process mapping to improve business processes.

~15 mins
Task

UX Fundamentals

Exam Weight: 16%

+500 points
Module

Branded Mobile Apps with Mobile Publisher

Use Mobile Publisher to create and release your own branded mobile app.

~55 mins
+2,700 points
Module

Lightning Experience Customization

Customize the Lightning Experience user interface without writing any code.

~3 hrs
+600 points
Project

Build a Custom Theme Layout Component for Experience Builder Sites

Customize your Experience Builder site with a theme layout component.

~1 hr 45 mins
+300 points
Module

Designing for Web Accessibility

Learn strategies for creating accessible web products.

~30 mins
+400 points
Module

Writing for Web Accessibility

Best practices and examples for authoring accessible content.

~40 mins
Task

Human Centered Design

Exam Weight: 12%

+300 points
Module

Relationship Design

Discover how design can help build better relationships with customers and communities.

~20 mins
+300 points
Module

Design Thinking for Sales

Discover what your prospects need so you can sell more effectively.

~15 mins
+300 points
Module

Ethics by Design

Learn about ethical design and how to incorporate it into technology development.

~25 mins
+300 points
Module

Conversation Design

Learn to design conversations that build better relationships with customers at scale.

~40 mins
+500 points
Module

Inclusive Design

Foster innovation with inclusive design principles.

~40 mins
Task

Declarative Design

Exam Weight: 27%

+300 points
Module

Cert Prep: Administrator: Configuration, Setup, and Objects

Use scenarios and interactive flashcards to study for the admin certification exam.

~15 mins
+100 points
Module

Custom Objects: Quick Look

Create custom objects that support the needs of your business.

~15 mins
+2,100 points
Module

Reports & Dashboards for Lightning Experience

Visualize key business metrics in real-time using Lightning Experience.

~1 hr 50 mins
+200 points
Module

App Customization Lite

Customize your app's page layouts, compact layouts, and actions.

~25 mins
+3,100 points
Module

Lightning App Builder

Build custom pages for Lightning Experience quickly with point-and-click tools.

~2 hrs 50 mins
+400 points
Module

Systems Design with the Lightning Design System

Learn how to design reusable patterns and scalable systems.

~30 mins
+900 points
Module

Lightning Experience Productivity

Learn tips to boost your daily productivity in Lightning Experience.

~1 hr 5 mins
+800 points
Module

User Engagement

Create in-app guidance to help users get the most value out of your Salesforce app.

~1 hr 10 mins
+800 points
Module

Flow Builder Basics

Explore Flow Builder and learn when to use flows to automate your business processes.

~40 mins
+1,000 points
Module

Path & Workspaces

Guide your reps through opportunity stages with an optimized page layout.

~30 mins
+400 points
Module

Service Cloud Basics

Supercharge your agents with omni-channel tools and an intelligent service platform.

~25 mins
+500 points
Module

Lightning Experience Features

Examine new sales tools for managing Leads, Opportunities, and more.

~1 hr 35 mins
+1,600 points
Module

Service Cloud Agent Productivity

Help your agents work faster and more efficiently in the Service Console.

~1 hr 30 mins
+500 points
Module

Salesforce Adoption Strategies

Get your sales reps using Salesforce to succeed.

~35 mins
+500 points
Module

User Training and Enablement

Learn how to support your Salesforce users and prepare them for success.

~30 mins
+700 points
Module

Visualforce & Lightning Experience

Learn how to use Visualforce to customize your Lightning Experience.

~2 hrs
Task

Testing

Exam Weight: 11%

Link

Welcome to Design Thinking

Salesforce Design Medium Blog

~8 mins
Link

In App Feedback

Lightning Design System Guidelines

~15 mins
Task

Salesforce Lightning Design System (SLDS)

Exam Weight: 21%

Link

Lightning Design Guidelines

Lightning Design Guidelines

+400 points
Module

Lightning Design System Basics

Get started using the Lightning Design System to build Salesforce apps.

~20 mins
+1,300 points
Module

Lightning Web Components Basics

Build reusable, performant components that follow modern web standards.

~1 hr 10 mins
Link

Data Entry

Lightning Design Guidelines

~10 mins
Link

Empty State

Lightning Design Guidelines

~10 mins
Link

Iconography

Lightning Design Guidelines

~30 mins
Link

Scenarios

Lightning Design Guidelines

~15 mins