Discovery
Exam Weight: 13%
Innovation Customer Discovery
Learn tactics for rapid research that will help you better understand your customers.
Innovation Ideation & Prototyping
Work as a team to generate and prioritize ideas and build rapid prototypes.
Innovation Solution
Learn how to craft a compelling solution story, business case, and implementation plan.
UX Research Basics
Learn how to talk to your users, discover what they need, and influence design decisions.
UX Fundamentals
Exam Weight: 16%
Branded Mobile Apps with Mobile Publisher
Use Mobile Publisher to create and release your own branded mobile app.
Lightning Experience Customization
Customize the Lightning Experience user interface without writing any code.
Build a Custom Theme Layout Component for Experience Builder Sites
Customize your Experience Builder site with a theme layout component.
Human Centered Design
Exam Weight: 12%
Relationship Design
Discover how design can help build better relationships with customers and communities.
Ethics by Design
Learn about ethical design and how to incorporate it into technology development.
Conversation Design
Learn to design conversations that build better relationships with customers at scale.
Declarative Design
Exam Weight: 27%
Cert Prep: Administrator: Configuration, Setup, and Objects
Use scenarios and interactive flashcards to study for the admin certification exam.
Reports & Dashboards for Lightning Experience
Visualize key business metrics in real-time using Lightning Experience.
Lightning App Builder
Build custom pages for Lightning Experience quickly with point-and-click tools.
Systems Design with the Lightning Design System
Learn how to design reusable patterns and scalable systems.
Lightning Experience Productivity
Learn tips to boost your daily productivity in Lightning Experience.
User Engagement
Create in-app guidance to help users get the most value out of your Salesforce app.
Flow Builder Basics
Explore Flow Builder and learn when to use flows to automate your business processes.
Service Cloud Basics
Supercharge your agents with omni-channel tools and an intelligent service platform.
Lightning Experience Features
Examine new sales tools for managing Leads, Opportunities, and more.
Service Cloud Agent Productivity
Help your agents work faster and more efficiently in the Service Console.
User Training and Enablement
Learn how to support your Salesforce users and prepare them for success.
Visualforce & Lightning Experience
Learn how to use Visualforce to customize your Lightning Experience.
Testing
Exam Weight: 11%
Salesforce Lightning Design System (SLDS)
Exam Weight: 21%
Lightning Design System Basics
Get started using the Lightning Design System to build Salesforce apps.
Lightning Web Components Basics
Build reusable, performant components that follow modern web standards.