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Trails: follow guided learning paths

Trails are guided learning paths through modules and projects that help you cover the most ground in the shortest amount of time. Consider them your personal game plan for exploring new skills.

Find the right trails for you

Your role

Your level

Products

Tags (16)

Showing 208 trails out of 208

+4,500 points
Trail

AWS Cloud for Technical Professionals

Build cloud-native solutions on the AWS platform.

~7 hrs 30 mins
+1,600 points
Trail

Accelerate Einstein Analytics with Apps

Learn how out-of-the-box apps can help you go faster with Einstein Analytics.

~5 hrs 55 mins
+1,300 points
Trail

Accelerate Your Sales Team with High Velocity Sales

Leverage work queues and sales cadences to improve your sales outreach.

~2 hrs 5 mins
+800 points
Trail

Accelerate the Sustainable Development Goals (SDGs)

Learn about the value of the SDGs and what you can do to advance them.

~1 hr 25 mins
+1,600 points
Trail

Achieve Advancement Goals with Education Cloud

Build lifelong alumni and donor relationships in higher education.

~3 hrs 35 mins
+900 points
Trail

Achieve Your Goals with Salesforce Success Cloud

Discover Salesforce Success Cloud resources and make the most of your Salesforce implementation.

~2 hrs 10 mins
+5,100 points
Trail

Admin Advanced

Reach all star admin status by tackling more advanced Salesforce features.

~5 hrs 20 mins
+9,450 points
Trail

Admin Beginner

Start your #AwesomeAdmin journey by learning the basics of customizing Salesforce.

~9 hrs 10 mins
+11,000 points
Trail

Admin Intermediate

Supercharge your skills and apps by using point-and-click tools to solve common business needs.

~12 hrs 10 mins
+1,900 points
Trail

Administer Education Data Architecture (EDA)

Learn the basics for implementing Education Data Architecture.

~5 hrs 55 mins
+3,300 points
Trail

Administer Marketing Cloud

Discover how to successfully administer Marketing Cloud.

~7 hrs 40 mins
+1,900 points
Trail

Administer Nonprofit Success Pack (NPSP)

Learn the basics for implementing Nonprofit Success Pack.

~6 hrs 5 mins
+700 points
Trail

Administer Quip for Customer 360

Set up and customize Quip for Customer 360.

~1 hr 10 mins
+600 points
Trail

Administer Salesforce B2B Commerce on Lightning Experience

Set up stores, products, catalogs, and entitlements in Salesforce B2B Commerce.

~1 hr 20 mins
+1,400 points
Trail

Administer Salesforce for K-12 Educational Institutions

Learn the fundamentals for configuring and implementing Salesforce in K-12 settings.

~4 hrs 10 mins
+5,000 points
Trail

Administer Salesforce from Anywhere During COVID-19

Learn how to manage users and data, secure your org, and create actionable reports while working from home.

~6 hrs 20 mins
+2,000 points
Trail

Administer a Salesforce B2C Commerce Site

Set up users, transfer data, and manage instances to keep your ecommerce site running smoothly.

~5 hrs 10 mins
+2,100 points
Trail

Advance Your Marketing Strategy

Go beyond the basics of Marketing Cloud with email personalization, reporting, and design.

~3 hrs 30 mins
+2,200 points
Trail

Apply .NET Skills to Salesforce

Use your existing .NET skills as a foundation to learning Salesforce Platform fundamentals.

~3 hrs 25 mins
+3,150 points
Trail

Apply Visualforce Skills to Lightning Components

Put your Visualforce knowledge to good use as you learn to develop with Lightning components.

~4 hrs 35 mins
+800 points
Trail

Apply a Salesforce B2C Commerce Functional Solution

Learn best practices for implementing a Salesforce B2C Commerce functional solution.

~1 hr 25 mins
+600 points
Trail

Appointment Booking with Lightning Scheduler

Find out how you can set up and use Lightning Scheduler for customer appointments

~1 hr 20 mins
+400 points
Trail

Assess Site Performance with B2C Commerce Reports & Dashboards

Get the data you need to optimize your storefront strategy.

~1 hr 20 mins
+2,200 points
Trail

Automate Marketing to Businesses with Pardot Lightning App

Learn how to make the most of your business-to-business (B2B) marketing efforts with Pardot.

~5 hrs 40 mins
+2,200 points
Trail

Automate Marketing to Businesses with Pardot for Salesforce Classic

Learn how to make the most of your business-to-business (B2B) marketing efforts with Pardot.

~6 hrs 5 mins
+6,100 points
Trail

Automate Your Business Processes with Lightning Flow

Optimize your business processes by harnessing the power of Lightning Flow.

~7 hrs 40 mins
+800 points
Trail

Be the Bank Your Customers Love

Embrace customer-centric business practices and inspire customer loyalty.

~1 hr 25 mins
+1,000 points
Trail

Become an Integration Champion

Learn the MuleSoft methodology for integration and business reinvention.

~1 hr 40 mins
+900 points
Trail

Boost Collaboration with the Salesforce for Slack Integration

Use the Salesforce for Slack integration to help sales and service teams get their job done quickly.

~2 hrs
+3,000 points
Trail

Build Apex Coding Skills

Get familiar with Apex and expand your admin toolkit.

~4 hrs
+3,000 points
Trail

Build Applications with CumulusCI

Build and automate applications for Salesforce and collaborate on open source applications.

~5 hrs 25 mins
+2,300 points
Trail

Build Apps Fast with Salesforce Platform Services

Discover how to build social and mobile apps with either clicks or code.

~5 hrs 5 mins
+2,950 points
Trail

Build Apps Together with Package Development

Discover how the package development model facilitates team development.

~8 hrs 5 mins
+3,800 points
Trail

Build Apps as an AppExchange Partner

Get the tools you need to build and sell your app with the AppExchange Partner Program.

~10 hrs 15 mins
+1,300 points
Trail

Build Apps with Lightning Web Components Open Source

Explore an open source JavaScript framework you can use to build on Salesforce and any other platform.

~3 hrs
+2,400 points
Trail

Build Better with UX

Refine your user experience skills with these powerful tips from the Salesforce UX team.

~3 hrs 35 mins
+2,200 points
Trail

Build Efficient Applications Without Limits

Make your apps lean and limitless with a few key strategies.

~2 hrs 30 mins
+2,900 points
Trail

Build Flows with Flow Builder

Build, test, and distribute flows to automate your business processes.

~3 hrs 55 mins
+1,400 points
Trail

Build Great APIs and Integrations with MuleSoft

Connect your apps, data, and devices with an application network.

~2 hrs 55 mins
+700 points
Trail

Build Integrations Using Connected Apps

Create, manage, and use connected apps that allow external services to integrate with your org.

~1 hr 40 mins
+6,075 points
Trail

Build Lightning Web Components

Develop reusable Lightning web components using JavaScript and HTML.

~8 hrs 40 mins
+2,200 points
Trail

Build Platform Apps in Lightning Experience

Build and customize a recruiting app in Lightning Experience. No code required.

~4 hrs 35 mins
+1,100 points
Trail

Build Your Career as a Salesforce B2C Commerce Functional Architect

Develop a B2C Commerce functional strategy and analyze your client's needs.

~1 hr 50 mins
+2,300 points
Trail

Build Your Career in the Salesforce Ecosystem

Create a career plan, build communication skills, and earn credentials to succeed in the Salesforce Ohana.

~5 hrs 5 mins
+2,800 points
Trail

Build Your Customer Service Management Toolkit

Get the best in customer service management education, from agent coaching methods to updates on the latest technology.

~4 hrs 10 mins
+1,000 points
Trail

Build Your Ecommerce Site with Salesforce B2C Commerce

Showcase products, optimize search and navigation, and run campaigns that turn shoppers into loyal customers.

~2 hrs 35 mins
+1,100 points
Trail

Build Your Marketing Cloud Consulting Practice

Build a successful consulting practice with Marketing Cloud implementation projects.

~1 hr 55 mins
+2,100 points
Trail

Build Your Practice as a Consulting Partner

Learn how your firm can make the most of a partnership with Salesforce.

~3 hrs 50 mins
+1,100 points
Trail

Build Your Sales Career

Learn from the experts at Salesforce how to succeed in the challenging and rewarding world of sales.

~1 hr 45 mins
+1,200 points
Trail

Build Your Salesforce B2C Commerce Consulting Practice

Build a successful consulting practice with B2C Commerce implementation projects.

~2 hrs 15 mins
+1,300 points
Trail

Build a Connected Campus with Education Cloud

Employ data to create a relevant and personalized student experience that promotes engagement and success.

~3 hrs 35 mins
+2,000 points
Trail

Build a Travel Approval App

Build and customize a Lightning app for travel approvals using clicks, not code.

~4 hrs 5 mins
+5,700 points
Trail

Build and Administer Einstein Analytics

Learn how to set up Einstein Analytics, bring in your data, and build apps that help your teams make great decisions.

~15 hrs 50 mins
+1,000 points
Trail

Build and Manage Your Sales Team the Salesforce Way

Learn from the experts at Salesforce how to build a highly effective sales team.

~1 hr 40 mins
+1,800 points
Trail

Collaborate with Quip

Learn how your team can work better together with Quip.

~2 hrs 55 mins
+2,100 points
Trail

Configure Your App with Custom Metadata Types

Learn to use custom metadata types declaratively and programmatically.

~2 hrs 15 mins
+1,500 points
Trail

Create Compelling Content with Content Builder

Discover the virtues of good content and learn how Content Builder can help you drive customer engagement.

~2 hrs 55 mins
+1,100 points
Trail

Create New Learning Experiences with myTrailhead

Foster a culture of learning at your company by building and publishing custom, gamified modules and trails.

~2 hrs 55 mins
+900 points
Trail

Create a Sustainable Future

Learn how to make a positive impact and combat the effects of climate change.

~1 hr 40 mins
+2,100 points
Trail

Create and Send Targeted Emails with Email Studio

Learn how to build and deliver personalized emails that create lasting customer relationships.

~5 hrs 25 mins
+1,600 points
Trail

Cultivate Equality at Work

Reflect on the value of diversity and inclusion at work and what you can do to promote equality.

~3 hrs 20 mins
+500 points
Trail

Cultivate Philanthropy at Work

Meet the global platform that transforms how companies and their employees donate, volunteer, and engage with causes.

~1 hr 40 mins
+3,000 points
Trail

Customize Your Community

Learn how to optimize and personalize your community with high-impact customizations.

~7 hrs 20 mins
+900 points
Trail

Customize Your Org to Win More Deals

Build and deploy high-impact, low-effort ways to help reps sell more effectively.

~2 hrs 35 mins
+2,600 points
Trail

Deliver Great Patient Care with Health Cloud

Learn how Health Cloud helps you deliver collaborative, connected support for patients and caregivers.

~5 hrs 20 mins
+300 points
Trail

Deliver IT Success with MuleSoft Catalyst

Learn how the MuleSoft Catalyst delivery methodology can help businesses innovate and scale faster.

~1 hr
+1,100 points
Trail

Deploy Commerce Cloud Einstein

Add AI-powered search, product recommendations, and shopper insights to your B2C Commerce site.

~4 hrs 25 mins
+2,100 points
Trail

Design Your Architecture Solution with Salesforce APIs

Learn strategies to design and build scalable solutions with the right API.

~2 hrs 30 mins
+1,500 points
Trail

Determine Which Application Lifecycle Management Model Is Right for You

Learn about application lifecycle management models and choose the best one to manage change in your org.

~2 hrs 35 mins
+300 points
Trail

Develop Apps for Slack

Build integrations to make Slack your hub for collaborative work.

~30 mins
+1,975 points
Trail

Develop Apps with Heroku

Build apps with open languages and frameworks on Heroku that integrate seamlessly with Salesforce.

~5 hrs 40 mins
+1,600 points
Trail

Develop Mobile Strategies in Marketing Cloud

Use mobile messaging effectively in your digital marketing.

~3 hrs 20 mins
+500 points
Trail

Develop a Virtual Strategy for Your Business

Create a strategy for virtual events, meetings, collaboration, and more.

~1 hr 25 mins
+8,700 points
Trail

Develop for Lightning Experience

Build apps fast for Lightning Experience with Visualforce, components, and new design resources.

~14 hrs 5 mins
+3,500 points
Trail

Develop for Marketing Cloud

Expand your developer skills to unlock the power of Marketing Cloud tools.

~6 hrs 25 mins
+1,600 points
Trail

Develop for Salesforce B2C Commerce

Learn about the B2C Commerce developer tools you can use to create storefront application projects.

~3 hrs 40 mins
+3,500 points
Trail

Develop with Mobile SDK

Create your own iOS, Android, or hybrid mobile apps powered by the Salesforce Platform.

~7 hrs 25 mins
+2,400 points
Trail

Developer Advanced

Unlock the power of the platform and develop enterprise-class skills to advance your developer career.

~4 hrs
+22,025 points
Trail

Developer Beginner

Leverage your existing development skills to build apps fast on the Salesforce Platform.

~18 hrs 15 mins
+15,575 points
Trail

Developer Intermediate

Take your apps to the next level with powerful integration and mobile tools.

~18 hrs 25 mins
+1,300 points
Trail

Discover Advanced Service Cloud Features for Salesforce Classic

Learn about advanced features to deliver more amazing service to your customers.

~3 hrs 50 mins
+1,000 points
Trail

Discover Sales Cloud

Grow your business and boost productivity with Sales Cloud.

~1 hr 40 mins
+1,400 points
Trail

Discover Salesforce Essentials

Learn how to use Essentials and why it's an ideal solution for your small business.

~3 hrs 40 mins
+1,300 points
Trail

Discover Salesforce Maps

Use Salesforce Maps to boost revenue and productivity, visualize critical data and take action.

~2 hrs 20 mins
+300 points
Trail

Discover Trailhead Sample Apps

Learn to adapt sample Lightning web component apps

~2 hrs 40 mins
+800 points
Trail

Discover a New Way to Work with Work.com

Learn about the Work.com suite of apps, expertise, and services for working in the new normal.

~1 hr 15 mins
+900 points
Trail

Discover the Salesforce Way

Learn discovery and value-selling techniques to identify customer needs and deliver successful solutions.

~1 hr 15 mins
+2,000 points
Trail

Drive Sales with Operational Excellence

Use the Sales Cloud platform to optimize your sales operations and set up your team for success.

~3 hrs 15 mins
+1,300 points
Trail

Empower Managers and Agents with Service Cloud

Optimize your service center, answer questions everywhere, resolve cases fast, and delight your customers.

~2 hrs 20 mins
+2,500 points
Trail

Empower Your Salesforce Users

Learn effective strategies for driving end user adoption.

~2 hrs 25 mins
+1,300 points
Trail

Engage Constituents with Nonprofit Cloud

Develop and maintain impactful relationships with your clients and supporters.

~3 hrs 30 mins
+2,100 points
Trail

Enhance Employee Wellbeing with Camp B-Well

Learn Salesforce-tested strategies for enhancing the wellbeing of your team or company.

~5 hrs 50 mins
+3,000 points
Trail

Enhance Service Cloud with Lightning Knowledge

Give agents the right information, at the right time, and in the right format to close cases.

~6 hrs 20 mins
+1,100 points
Trail

Enroll Best-Fit Students with Education Cloud

Optimize recruitment and admissions efforts for a seamless student experience.

~3 hrs 35 mins
+1,400 points
Trail

Evolve Your Marketing Strategy with Artificial Intelligence

Take your digital marketing to the next level with Einstein for Marketing Cloud.

~2 hrs 30 mins
+8,500 points
Trail

Expand Service Cloud with Digital Engagement

Engage with customers on their favorite communication platforms.

~10 hrs 10 mins
+3,900 points
Trail

Expand Your Reach with Communities

Get the tools you need to get started with Salesforce Community Cloud.

~6 hrs 30 mins
+1,100 points
Trail

Explore Cloud Solutions for Partners

As a Salesforce partner, recommend the right products to solve any business challenge.

~1 hr 50 mins
+900 points
Trail

Explore Deep Learning for Natural Language Processing

Learn how to apply deep learning techniques to the problem of natural language processing.

~7 hrs 50 mins
+2,100 points
Trail

Explore Nonprofit Success Pack (NPSP)

Get fluent with everyday features in NPSP.

~6 hrs 55 mins
+2,600 points
Trail

Explore with Analytics

Navigate and personalize Analytics, and explore data on desktop and mobile.

~4 hrs 50 mins
+300 points
Trail

Find Success with Your Implementation Partner

Explore how working with partners helps you get the most out of Salesforce.

~30 mins
+300 points
Trail

Find Your Way Around Trailhead

Get started with Trailhead in just a few minutes.

~15 mins
+1,800 points
Trail

Fundraise with Nonprofit Cloud

Learn how to manage donors and donations with Nonprofit Success Pack and Salesforce.

~6 hrs 30 mins
+900 points
Trail

Gain Insight with Einstein Discovery

Use Einstein Discovery to tap into the power of data science.

~2 hrs 25 mins
+500 points
Trail

Get Ready for Dreamforce

Develop your game plan, make the most of your time at Dreamforce, and become a Salesforce speaker.

~1 hr 30 mins
+4,350 points
Trail

Get Smart with Salesforce Einstein

See how AI is transforming CRM with smart predictions, intelligent recommendations, and timely automation.

~11 hrs
+2,600 points
Trail

Get Social with Social Studio

Learn how to publish, engage, and analyze the social web with Marketing Cloud Social Studio.

~5 hrs 40 mins
+800 points
Trail

Get Started with Application Security

Learn the fundamentals of protecting applications to prepare for a career as an application security engineer.

~1 hr 35 mins
+1,400 points
Trail

Get Started with Contact Tracing

Learn about the role of contact tracers during the COVID-19 pandemic.

~5 hrs
+900 points
Trail

Get Started with Customer 360 Data Manager

Build a global view of your customers with Customer 360 Data Manager.

~1 hr 45 mins
+600 points
Trail

Get Started with Cybersecurity Architecture

Prepare for a career as a cybersecurity architect.

~1 hr 10 mins
+500 points
Trail

Get Started with Cybersecurity Risk Management

Prepare for a career as a cybersecurity risk manager.

~50 mins
+1,200 points
Trail

Get Started with Data Visualization in Tableau Desktop

Connect your data, create data visualizations, and share your insights with others.

~3 hrs 25 mins
+1,000 points
Trail

Get Started with Distributed Marketing

Bridge the gap between corporate marketing, employees, channel partners, and your brand to deliver consistent experiences.

~2 hrs 40 mins
+6,950 points
Trail

Get Started with Lightning Experience

Start your journey to becoming a new Salesforce Admin with Lightning Experience.

~8 hrs 55 mins
+1,100 points
Trail

Get Started with Network Security

Learn the fundamentals of protecting networks to prepare for a network security engineering career.

~1 hr 50 mins
+400 points
Trail

Get Started with Sales Cloud

Use Sales Cloud's features and tools to achieve your business goals.

~50 mins
+4,300 points
Trail

Get Started with Salesforce Surveys

Gain insights into what your customers and users think and refine your customer feedback strategy.

~4 hrs 55 mins
+400 points
Trail

Get Started with Security Awareness

Prepare for a career as a security awareness specialist.

~40 mins
+600 points
Trail

Get Started with Security Operations

Prepare for a career as a security operations engineer.

~1 hr
+10,900 points
Trail

Get Started with Service Cloud for Lightning Experience

Improve the productivity of your customer service team by moving your org to Lightning Experience.

~13 hrs 15 mins
+1,000 points
Trail

Get Started with Trailhead

Earn badges, have fun, and build your career on Salesforce.

~35 mins
+1,000 points
Trail

Get Started with Web Accessibility

Learn what accessibility is and how to make websites and apps accessible to people with disabilities.

~1 hr 45 mins
+3,200 points
Trail

Get Started with iOS App Development

Build your first iOS apps using the Swift programming language and the iOS Software Development Kit (SDK).

~8 hrs 50 mins
+3,500 points
Trail

Get on the Road with Field Service

Learn how Field Service can help you manage all the moving parts of a successful field service center.

~4 hrs 20 mins
+800 points
Trail

Get to Know Marketing Cloud​

Craft 1-to-1 consumer experiences across email, mobile, social, advertising, and the web with Marketing Cloud.

~1 hr 30 mins
+600 points
Trail

Get to Know Salesforce

Transform your business and create deeper customer relationships with Salesforce.

~30 mins
+2,800 points
Trail

Go Digital Fast with the Salesforce Customer 360

Discover how Salesforce can help you go digital fast, with bots, automation, CRM, and more.

~4 hrs 5 mins
+1,400 points
Trail

Go from Lead to Cash with Salesforce CPQ and Billing

Optimize your quoting and invoice process and build better team relationships.

~2 hrs 20 mins
+1,300 points
Trail

Grow Faster with CRM

Discover Salesforce CRM and how sales, service, and marketing can help your business.

~2 hrs 30 mins
+2,900 points
Trail

Grow Your Business as an AppExchange Partner

Manage your business and help your customers thrive with your AppExchange products.

~6 hrs 35 mins
+500 points
Trail

Grow Your Career as a Customer Service Agent

Get skills to advance your career and tools to help you handle difficult cases.

~50 mins
+1,100 points
Trail

Implement Cybersecurity Best Practices in Your Organization

Cultivate cyber resilience in the digital age through effective leadership and design.

~1 hr 30 mins
+1,800 points
Trail

Increase Engagement and Nurture Leads with Pardot Lightning App

Deliver the right message at the right time and build strong customer relationships with Pardot Lightning App.

~6 hrs 45 mins
+1,800 points
Trail

Increase Engagement and Nurture Leads with Pardot for Salesforce Classic

Deliver the right message at the right time and build strong customer relationships with Pardot.

~4 hrs 25 mins
+1,800 points
Trail

Increase Sales Efficiency with Territory Management

Help your sales team keep track of who's assigned to each account and opportunity.

~2 hrs 10 mins
+1,500 points
Trail

Innovate the Salesforce Way

Learn methods to transform your customer experience and foster innovation at your company.

~4 hrs 20 mins
+1,300 points
Trail

Innovate with Alexa and Amazon Web Services

Discover powerful tools from Amazon for creating voice-enabled technologies and integrate them with Salesforce.

~2 hrs 55 mins
+2,500 points
Trail

Inspire Customer Loyalty with Financial Services Cloud

Discover how Financial Services Cloud helps you deliver personalized wealth management.

~7 hrs 45 mins
+600 points
Trail

Integrate Outlook and Gmail with Salesforce

Bring Salesforce and your email content together and help your sales reps work smarter.

~1 hr 5 mins
+1,700 points
Trail

Integrate Salesforce and Google Platforms

Explore Salesforce and Google integrations for marketing, sales, analytics, and productivity.

~3 hrs 30 mins
+5,300 points
Trail

Keep Customers Happy with Service Cloud for Salesforce Classic

Discover how Service Cloud helps you deliver personalized service to your customers.

~9 hrs 10 mins
+1,300 points
Trail

Lead During Challenging Times

Learn strategies to help you lead with empathy and effectiveness, during challenging times and beyond.

~2 hrs 55 mins
+600 points
Trail

Learn About the Fourth Industrial Revolution

Understand the technologies that are transforming global business and society.

~1 hr 5 mins
+5,100 points
Trail

Learn Admin Essentials in Lightning Experience

Master the fundamentals of administering a Salesforce org.

~10 hrs 30 mins
+500 points
Trail

Learn Atlassian Agile Practices

Learn Atlassian's take on agile project management, how to build and run agile teams, and how to use Scrum and Kanban.

~55 mins
+5,400 points
Trail

Learn CRM Fundamentals for Lightning Experience

Understand Salesforce and learn how to navigate, customize, and manage basic CRM features.

~5 hrs 25 mins
+8,600 points
Trail

Learn CRM Fundamentals for Salesforce Classic

Understand Salesforce and learn how to navigate, customize, and manage basic CRM features.

~8 hrs 15 mins
+2,100 points
Trail

Learn Drucker School MBA Essentials

Discover Peter Drucker's take on management with this MBA-focused curriculum from the Drucker School of Management.

~5 hrs
+2,500 points
Trail

Learn Marketing Best Practices

Discover best practices for optimizing your marketing strategy by channel.

~4 hrs 50 mins
+1,000 points
Trail

Learn Privacy and Data Protection Law

Learn about laws and regulations for collecting personal data, using it, and protecting privacy.

~2 hrs 15 mins
+800 points
Trail

Learn Salesforce Agile Practices

Learn how Salesforce uses agile project management processes to develop innovative products.

~1 hr 10 mins
+17,400 points
Trail

Learn Salesforce CPQ Admin Fundamentals

Help your sales team create quotes quickly and accurately with Salesforce CPQ.

~16 hrs 25 mins
+3,300 points
Trail

Learn the AWS Cloud Practitioner Essentials

Understand the AWS Cloud architecture and services, and prepare for the certification.

~5 hrs 25 mins
+3,800 points
Trail

Learn to Work in Financial Services Cloud

Get a comprehensive view of your financial services customers so you can better meet their needs.

~4 hrs 45 mins
+1,800 points
Trail

Learn to Work in Lightning Experience

Learn the fundamentals of working in the new Salesforce experience and watch your day-to-day productivity soar.

~2 hrs 20 mins
+1,300 points
Trail

Learn to Work with JavaScript

Understand modern JavaScript development and how it fits in the Lightning Component Framework.

~2 hrs 30 mins
+3,100 points
Trail

Maintain Your Salesforce Certifications

Learn about product updates and pass challenges to maintain your certifications.

~2 hrs 40 mins
+1,900 points
Trail

Make Service Cloud Smarter

Enhance your customer service with Einstein Bots and other artificial intelligence (AI) features.

~3 hrs 55 mins
+3,700 points
Trail

Make the Move to Lightning Experience

Increase your team's productivity by moving your existing org to Lightning Experience.

~6 hrs 35 mins
+2,100 points
Trail

Manage Campaigns with Journey Builder

Use this powerful Marketing Cloud tool to automate and optimize customer interactions.

~3 hrs 40 mins
+5,200 points
Trail

Manage Identity and Access

Learn how Salesforce Identity lets you give the right people the right access to the right resources at the right time

~5 hrs 15 mins
+1,200 points
Trail

Manage Programs with Nonprofit Cloud

Improve your service delivery with Salesforce for Nonprofits.

~3 hrs 50 mins
+1,300 points
Trail

Manage Volunteers for Nonprofits

Volunteers for Salesforce (V4S) Basics

~4 hrs 15 mins
+600 points
Trail

Manage Your Marketing Cloud Account

Ensure your Marketing Cloud account is operating efficiently.

~1 hr
+600 points
Trail

Manage Your Mission with Nonprofit Cloud

Meet the Salesforce technology built for nonprofits.

~1 hr 35 mins
+2,400 points
Trail

Manage Your Partner Relationships with Sales Cloud PRM

Create engaging partner experiences with Sales Cloud Partner Relationship Management (PRM).

~4 hrs
+4,200 points
Trail

Manage the Salesforce Way

Learn the Salesforce Great Manager Model and discover strategies for being a great manager.

~12 hrs 40 mins
+2,900 points
Trail

Master Salesforce Billing Admin Fundamentals

Hone your skills in order management, invoice generation and adjustments, payment collections, and financial reporting.

~3 hrs 30 mins
+1,500 points
Trail

Measure Your Marketing Impact

Discover how to track end-to-end marketing effectiveness and take action on insights.

~3 hrs 35 mins
+1,700 points
Trail

Meet Your Business Needs with AppExchange

Extend Salesforce functionality with AppExchange consultants and solutions.

~1 hr 55 mins
+800 points
Trail

Navigate the Salesforce Hiring Process

Learn how to navigate the hiring process and ace your Salesforce interviews.

~1 hr 25 mins
+1,600 points
Trail

Optimize Data, Audiences, and Digital Advertising

Learn how advertising solutions can help you discover new customers, reach the right audiences, and improve ad spend.

~2 hrs 40 mins
+5,900 points
Trail

Optimize Sales Features for Lightning Experience

Help your sales teams improve selling relationships and close more deals.

~6 hrs 35 mins
+2,600 points
Trail

Optimize Sales Forecasts

Set up Collaborative Forecasts and help your reps to accurately predict sales revenue and quantities.​

~2 hrs 20 mins
+1,000 points
Trail

Optimize Storefront Performance with Headless Architecture

Explore Salesforce B2C Commerce headless implementation strategies and developer tools.

~1 hr 40 mins
+600 points
Trail

Plan and Track Sales Goals with Sales Operations

Set sales teams up for success with annual sales planning, goal setting, and tracking.

~1 hr
+3,200 points
Trail

Prepare for Salesforce Releases

Learn the latest Salesforce release features and craft your release strategy.

~7 hrs 15 mins
+1,100 points
Trail

Prepare for Success with Nonprofit Cloud

Set goals and learn the best practices for implementing Nonprofit Cloud.

~2 hrs
+8,600 points
Trail

Protect Your Salesforce Data

Learn how you and your users can work together to keep your data safe.

~8 hrs 40 mins
+2,000 points
Trail

Reach Your Audience with Rad Content

Hone your communication skills and make your ideas shine.

~4 hrs 20 mins
+2,400 points
Trail

Rock Your Future with Salesforce

Learn how Salesforce helps students like you skill up, discover career options, and get hands-on experience.

~5 hrs 40 mins
+2,500 points
Trail

Secure Your Apps with Salesforce Shield

Learn how to establish governance and enforce compliance policies in your org with this powerful set of services.

~4 hrs 10 mins
+2,200 points
Trail

Sell Everywhere with Commerce Cloud

Optimize the buying and selling experience to delight your customers across all channels.

~3 hrs 40 mins
+4,700 points
Trail

Sell Lightning Fast with Sales Cloud

Learn how to use the new Salesforce to sell lightning fast in as few clicks as possible.

~6 hrs 20 mins
+1,275 points
Trail

Set Up Your Workspace and Install Developer Tools

Install tools like Visual Studio Code and the Salesforce CLI to work more efficiently with the Salesforce Platform.

~3 hrs 45 mins
+2,300 points
Trail

Simplify Your Development Process with Continuous Integration

Automate code integrations with continuous integration and continuous development.

~6 hrs 55 mins
+1,900 points
Trail

Skill Up for the Future with Trailhead

Use Trailhead to build marketable, relevant skills.

~3 hrs 15 mins
+1,500 points
Trail

Strengthen and Diversify Your Workforce with Military Veterans

Make your business stronger with a workforce that's inclusive of military veterans.

~2 hrs 35 mins
+900 points
Trail

Structure Your Data in Financial Services Cloud

Gain control over your financial services data so you can connect with your customers at every touchpoint.

~2 hrs 20 mins
+1,200 points
Trail

Study for the Administrator Certification Exam

Get ready for the administrator certification exam with interactive study tools.

~2 hrs 35 mins
+700 points
Trail

Study for the Einstein Analytics and Discovery Consultant Exam

Get ready for the Einstein Analytics and Discovery Consultant certification exam with interactive study tools.

~1 hr 45 mins
+600 points
Trail

Study for the Marketing Cloud Administrator Exam

Get ready for the Marketing Cloud certification exam with interactive study tools.

~1 hr
+1,000 points
Trail

Study for the Platform App Builder Exam

Get ready for the platform app builder certification exam with interactive study tools.

~1 hr 30 mins
+1,000 points
Trail

Study for the Platform Developer I Exam

Get ready for the platform developer I certification exam with interactive study tools.

~2 hrs
+800 points
Trail

Study for the Salesforce JavaScript Developer I Exam

Get ready for the Salesforce JavaScript Developer I certification exam with interactive study tools.

~1 hr 5 mins
+1,000 points
Trail

Succeed from Anywhere During COVID-19

Learn how to set up a home office, be productive, and stay motivated during these challenging times.

~1 hr 40 mins
+3,100 points
Trail

Supercharge Field Service

Increase field service team productivity with the dispatcher console.

~6 hrs 30 mins
+800 points
Trail

Supercharge Your CRM With the Salesforce Platform

Learn how the Salesforce Platform can help you build better apps and customer experiences.

~1 hr 35 mins
+700 points
Trail

Tour the Tableau Environment

Learn how to connect to your data and navigate the Tableau interface.

~1 hr 20 mins
+5,000 points
Trail

Transform Your Business with Mobile

Learn how mobile apps can transform your business and improve employee productivity.

~8 hrs 50 mins
+700 points
Trail

Transform Your Business with Sales Operations

Learn the responsibilities, tools, and best practices of modern sales operations.

~1 hr 10 mins
+1,600 points
Trail

Transform Your Business with Salesforce Success Cloud

Learn how Salesforce Success Cloud can help your company embrace the opportunities of the Fourth Industrial Revolution.

~3 hrs 10 mins
+1,100 points
Trail

Try Out Popular Badges

Learn new skills as you sample these top badges.

~2 hrs 15 mins
+1,300 points
Trail

Understand Your Web Users with Google Analytics

Use Google Analytics data to learn about your users, improve your website, and reach your business goals.

~2 hrs 50 mins
+700 points
Trail

Use Marketing Cloud Connect to Integrate with Salesforce CRM

Learn how the powerful features of Marketing Cloud Connect can integrate your sales, marketing, and service data.

~1 hr 40 mins
+900 points
Trail

Volunteer Your Salesforce Expertise

Learn how to volunteer your Salesforce expertise to help nonprofits and education organizations.

~1 hr 50 mins