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+4,300 points
Trail

Get Started with Salesforce Surveys

Gain insights into what your customers and users think and refine your customer feedback strategy.

~4 hrs 55 mins
+2,000 points
Module

Survey Basics

Gather insights from customers or employees with surveys.

~1 hr 35 mins
+1,600 points
Module

Salesforce Surveys for Admins

Translate, automate, and evaluate your surveys with Salesforce Surveys.

~1 hr 20 mins
+400 points
Project

Design and Distribute Surveys with Salesforce Feedback Management

Use Salesforce Surveys to follow-up with customers who contacted support via live chat.

~1 hr
+300 points
Module

Einstein Customer Lifecycle Analytics

Use analytics templates to gather actionable insights from survey responses.

~1 hr
~4 hrs 55 mins