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+5,700 points
Trail

Expand Your Reach with Communities

Get the tools you need to get started with Salesforce Community Cloud.

~8 hrs 25 mins
+400 points
Module

Community Cloud Basics

Use Community Cloud to connect with your customers, partners, and employees.

~55 mins
+1,700 points
Module

Community Rollout Strategy

Develop a strategy to build, launch, and nurture a community.

~1 hr 40 mins
+400 points
Module

Community Search Basics

Set up search features so community members can find the information they need.

~1 hr 10 mins
+1,500 points
Module

Data Modeling

Give your data structure with objects, fields, and relationships.

~45 mins
+400 points
Project

Personalize the Community Experience with Audience Targeting

Build a customer account portal that's personalized for different audiences.

~55 mins
+600 points
Project

Build a Community with Knowledge and Chat

Use the Customer Service template to create a community with chat snap-ins and knowledge.

~1 hr 10 mins
~8 hrs 25 mins