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Sell Everywhere with Commerce Cloud
Trail

Sell Everywhere with Commerce Cloud

Optimize the buying and selling experience to delight your customers across all channels.

Start
+2,300 points
Foundational
Architect
~3 hrs 15 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Customer Communication
  • Process Improvement and Optimization
  • Artificial Intelligence
  • Business Strategy
  • Business Operations
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  • Customer Communication
  • Process Improvement and Optimization
  • Artificial Intelligence
  • Business Strategy
  • Business Operations
  • Quality Assurance and Control
  • Customer Service
  • Marketing Strategy and Techniques
  • User Interface and User Experience Design
  • Specialized Sales
  • AI Agents
  • Digital Marketing
  • Promotions and Campaigns
  • Business Solutions
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Products

  • Einstein
  • Commerce Cloud
  • Service Cloud
  • Marketing Cloud
  • Data Cloud
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  • Einstein
  • Commerce Cloud
  • Service Cloud
  • Marketing Cloud
  • Data Cloud
  • Agentforce
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+2,300 points
Foundational
Architect
~3 hrs 15 mins
+200 points
Module

Commerce Cloud Basics

Give customers a seamless commerce experience that integrates with your backend systems.

~15 mins
+300 points
Module

Commerce Cloud Features

Learn how you can sell, recommend, and manage merchandise with these powerful features.

~15 mins
+500 points
Module

Holiday Promotions Planning with Salesforce B2C Commerce

Review the past year's holiday season to strategize your promotions for next year.

~40 mins
+300 points
Module

Commerce Cloud and the Customer Success Platform

Unify your service and marketing experience with the Salesforce Customer Success Platform.

~15 mins
+200 points
Module

The Combined Power of Marketing Cloud and Commerce Cloud

Unify Marketing Cloud with Commerce Cloud to improve customer engagement.

~20 mins
+200 points
Module

Improved Service with Commerce Cloud and Service Cloud Integration

Discover the benefits of unifying Service Cloud, Commerce Cloud, and Order Management.

~20 mins
~3 hrs 15 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.

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