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Enhanced Omni-Channel
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Enhanced Omni-Channel

Improve real-time service routing using Enhanced Omni-Channel and supervisor tools.

Start
+300 points
Intermediate
Administrator
~30 mins
+300 points
Intermediate
Administrator
~30 mins
Explore Enhanced Omni-Channel
~10 mins
Incomplete
Improve Work Distribution with Enhanced Omni-Channel
~10 mins
Incomplete
Prepare and Deploy Enhanced Omni-Channel
~10 mins
Incomplete

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