#Salesforce Field Service71 diskutieren mit

Hi Trailblazers, 

I'm currently preparing for the Salesforce Administrator Certification exam.

Could anyone recommend the best Trailhead modules, official study resources, practice tests, or other learning materials that helped you pass the exam? Any preparation tips or advice would be greatly appreciated. 

Thank you....! 

We are testing out the new Scheduling Console to see if it will be a worthwhile replacement to the "Classic" Field Service tab/gantt, and one huge issue we're trying to find a solution for now is that we can't seem to figure out how to create custom Service Resource filters. The way it worked in the classic console was to add the filter fields to the Field Set in Setup, but I can't find any way to achieve this in the new Scheduling Console. Is it possible, and if so how?

Hi Everyone, 

I need to add an option to create work plans in the FSL mobile app. 

I have created a flow based on "Field Service Mobile Flow" type, but I am experiencing some limitation and cannot proceed with the implementation.  

Has anyone found a solution for this?    

Using Document Builder templates in Field Service, is there a way to default the generated PDF file name? It currently does "WO Number_Template Name_Version_random numbers?" 

It would nice to default it to WO Subject + Version or something like that. 

Hello!

Service Appointment and Work Order History Reports are missing Edited By/Created By (history record) in my org. Those fields are not available to be added when creating the custom report types either.

Is there a setting that must be enabled to see them? I have the standard System Admin profile and Field Service Admin license and permission sets.

The screen shot featured on the Idea for Service Appointment History Reports shows a Created By: Full Name field - https://ideas.salesforce.com/s/idea/a0B8W00000GdYs0UAF/service-appointment-history-tracking-reports

Hi, I am currently unable to find a way to remove the access to the mentioned actions on the Assigned resource related list. I have checked the profile permissions and page layouts but have had no luck. There does not seem to be any "Read/Write/Edit/Delete" permissions available on the profile for Assigned resources, which is why I would assume that it is inherited from the Service resource object, however, I have had no luck so far. Please assist.

Hi, does anyone know how I can control the fields displaying in the "Tech All Service Appointments" lis view?  

@* Salesforce Field Service *

Hi! 

I'm receiving this message in my VS Code when trying to use AgentForce. I'd like to understand which license is needed to use it, or if it has expired. Because I've already assigned the permission sets for the AgentForce and Einstein licenses and it doesn't work. The error persists. 

We have implemented the solution for one of our clients but have had several issues on the same and even though it works now would want to understand if others think the same or there are any best practices that can be incorporated going forward