Hello Trailblazers! 👋
My name is Enrique. I’ve been working at my company for 8 years as a Salesforce Admin—a role I’ve held since I joined.
While many teams across the company use Sales Cloud daily, and engineers in our Data Team build pipeline automations (via REST API) or analytics (Tableau), I am the sole person responsible for the platform itself, its architecture, and its administration.
While my official job title remains Salesforce Admin, my leadership and I agree that my actual responsibilities have long outgrown traditional administration. I’d love your objective take on where my profile sits in the market based on my day-to-day work:
- End-to-End Architecture & Data Modeling: Fully design and manage the data model (custom objects, complex relationships), security framework (roles, profiles, permission sets), and platform governance for Sales Cloud (~37 users and growing).
- ERP Integrations & Technical Leadership: Conceptualized and designed the data flow architecture between Salesforce and ERPs (NetSuite, FinancialForce/Certinia, Sage). I led the implementation project alongside 2 software engineers, building all the Salesforce-side components (Objects, Flows, Apex, LWC).
- Business Analysis & Business Impact: Direct partner to cross-functional stakeholders (Finance, Data, Product). I translate business needs into technical solutions, eliminating manual operations and measurably improving key company operational metrics.
- Complex Data Migrations: Led and executed full data and org migrations from external systems (SugarCRM) and handled org-to-org consolidations following company acquisitions.
- Data Quality, Security & Governance: Fully manage AppExchange tools like Cloudingo (data cleansing/deduplication) and Cloudally (backups/disaster recovery). Currently technical lead for implementing data privacy/compliance (GDPR) frameworks on the platform.
- ALM & Delivery: Manage environment strategy using a Full Sandbox for testing and deployment via Outbound Change Sets.
- Declarative + Programmatic Balance: 80% advanced declarative solutions (Flows) + 20% programmatic development (Apex / LWC).
We are currently reviewing my job title.
Based on this scope, how would you classify my role and job title in today’s Salesforce market?
Thank you so much for your feedback! ☁️❤️ 🚀