I’m having trouble with a Revenue Cloud instance. Every time I try to add a bundle to a quote, I get the following error:
“Verify if fields like Component, Virtual Component, or backend configuration block it from being quoted outside of its parent bundle.”
The system works normally when I try to add a standalone product. The issue only occurs with the bundle, and I’m not trying to perform an amendment—just add a new product.
Is anyone else encountering this same error?
The fact that it happens only for accounts with existing Assets makes me suspect the issue may be related to the asset-to-bundle configuration or existing asset context, rather than the bundle product itself.
I’d compare a working new account vs. an account with existing Assets, especially the asset relationships and any configuration rules/CML evaluated during bundle configuration. The “Failed to parse response” message on accounts without Assets also makes me think it would be worth checking the configuration-rule response/logs for both scenarios.