May 2024 Release Now Available!
Key Highlights of SurveyVista May 2024 Release:
- Sentiment Analysis
We are bringing the power of AI to SurveyVista to provide a richer understanding of your customers. Sentiment analysis automatically classifies the text elements of your surveys as positive, negative or neutral. Now you can quickly identify areas of concern or opportunities to encourage advocacy embedded in comments. And even better, sentiment data can be mapped to Salesforce records, making it easy for staff to shape their interactions accordingly.
- New Question Types for Streamlined Data Collection
Make it easier for respondents and improve the quality of data collected with new question types, including full name, phone number, address, and financial details.
Streamline e-commerce with direct payments within forms and surveys.
- Survey Design Templates
Survey Design Templates streamline the survey creation process, ensuring brand consistency and increasing efficiency.
- Short URL
The Short URL feature makes it easier to share and track short links that reinforce your brand and improve response rates.
- Respondent Source Tracking via URL Parameters
Understand how people respond to your surveys and forms, e.g.email, SMS, WhatsApp, Salesforce Chat, or other channels. Use these insights to craft engagement strategies that improve response rates.
- Side by Side Survey Response Comparison Report
This feature provides insights into how customer feedback has evolved over time.
Review : SurveyVista 2.6x Release Notes
- To help you upgrade to the latest version of SurveyVista, please refer to the 'How to Upgrade SurveyVista Version' knowledge base for detailed instructions.
- Discover Why Customers are Moving to SurveyVista! Learn why SurveyVista is the ideal solution for Salesforce Data Collection & Feedback Management. Watch a clip from our recent webinar where our customer explains why they switched to SurveyVista and the benefits they've experienced at every step, from data collection to action. Watch the full webinar recording here.
