Learn About Data Cloud Core Capabilities
Explore Data Cloud features, use cases, and best practices.
Complete this trail to gain the skills you need to become proficient with Data Cloud.
Discover Data Cloud, the real-time platform for customer magic.
Get the most out of Data Cloud for Sales, Service, Marketing, and more.
Use Data Cloud to create personalized, real-time experiences across Salesforce and beyond.
Learn the benefits of using data spaces in Data Cloud.
Discover the customer data platform for marketers and prepare for implementation.
Learn how to personalize the shopper experience with Data Cloud.
Apply ethical use best practices to deliver responsible personalization solutions.
Check your understanding Data Cloud core capabilities by completing this knowledge check.
Set Up and Administer Data Cloud
Learn about the setup and administration tools for Data Cloud.
Set up your account and connect data sources to support your company’s business needs.
Explore special considerations for setting up Data Cloud. Get tips for packaging, managing, and troubleshooting your Data Cloud instance.
Connect your Salesforce data in Data Cloud.
Learn how to create and package components in Data Cloud.
Expand the power of Salesforce with Data Cloud solutions on AppExchange.
Connect and Model Your Data
Connect various data sources and map your data.
Prepare and organize data for mapping in Data Cloud.
Explore data streams and available ingestion methods, ingest from Salesforce Sales Bundle, and map contacts from CRM.
Explore graph view for the data model, orphan objects, and create relationships between Data Model Objects (DMOs).
Explore and use data model objects in Data Cloud.
Enable customers to clean and prepare data as it enters the system in real time.
Create and schedule complex data transformations using batch data transforms.
Check your understanding of data connection and modeling by completing this knowledge check.
Resolve Identity
Explore the identity resolution process in Data Cloud.
Learn the fundamentals of data mapping, identity resolution, and unified records.
Learn about identity resolution and Unified Profiles.
Use a ruleset to guide how Data Cloud unifies your customer profile data.
Segment and Gain Insight
Configure segmentation and get insights from your data.
Set up calculated insights with data from Data Cloud.
Learn how to create and activate a segment in Data Cloud.
Create, filter, and activate marketing segments with Data Cloud.
Use your data effectively by creating calculated and real-time insights.
Use SQL to create calculated and streaming insights in Data Cloud.
Use Insights Builder to create insights using a drag-and-drop visual builder.
Combine harmonized data and generative AI to create powerful interactions and automations.
Check your understanding of segmentation and insights in Data Cloud by completing this knowledge check.
Act on Data
Learn how to use activations and troubleshoot common issues.
Learn about activations and their use cases. Use related attributes, analyze timing dependencies, and troubleshoot issues.
Use data actions and identify their requirements and intended use cases.
Share data in Data Cloud using BYOL data shares.
Check your understanding of data activations by completing this knowledge check.
Get Certification Ready
Study and prepare for the Data Cloud Consultant certification.
Study resources for the Data Cloud Consultant exam.
About this Trail
Explore Data Cloud—from setup and administration to segmenting and acting on your data insights. This trail will get you ready to become a certified Data Cloud Consultant. You will gain skills in data science and visualization, digital marketing, query languages, business strategy, automation, and more.
Discover More
Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.
