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Trail

Unlock Your Data with Data Cloud

Unify data from across your platforms with Data Cloud.

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Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Data Management
  • Data Governance and Ethics
  • Data Analysis
  • Data Integration
  • Identity and Access Management
  • Show More
  • Data Management
  • Data Governance and Ethics
  • Data Analysis
  • Data Integration
  • Identity and Access Management
  • General Sales Practices
  • App Development and Engineering Practices
  • Specialized Sales
  • Query Languages
  • Research and Discovery
  • Business Intelligence
  • Digital Marketing
  • Configuration Management
  • System Design and Implementation
  • Business Solutions
  • Computer Science
  • IT Automation
  • Artificial Intelligence and Machine Learning
  • Business Strategy
  • Data Science
  • Marketing Strategy and Techniques
  • Data Visualization
  • Application Programming Interface
  • Programming Languages
  • Marketing Software
  • Show Less

Products

  • Commerce Cloud
  • Data Cloud
  • Marketing Cloud Engagement
  • Salesforce Platform
This Trail may include content that is only available in English. Learn More
+7,000 points
Beginner
Consultant
13 hrs 36 mins

Learn About Data Cloud Core Capabilities

Explore Data Cloud features, use cases, and best practices.

Module

Complete this trail to gain the skills you need to become proficient with Data Cloud.

+100 Points
~15 mins
Module

Discover Data Cloud, the real-time platform for customer magic.

+100 Points
~5 mins
Module

Get the most out of Data Cloud for Sales, Service, Marketing, and more.

+400 Points
~20 mins
Module

Use Data Cloud to create personalized, real-time experiences across Salesforce and beyond.

+200 Points
~35 mins
Module

Learn the benefits of using data spaces in Data Cloud.

+100 Points
~5 mins
Module

Discover the customer data platform for marketers and prepare for implementation.

+300 Points
~20 mins
Module

Learn how to personalize the shopper experience with Data Cloud.

+100 Points
~5 mins
Module

Apply ethical use best practices to deliver responsible personalization solutions.

+200 Points
~20 mins
Knowledge Check

Check your understanding Data Cloud core capabilities by completing this knowledge check.

~5 mins •
Mark as Complete

Set Up and Administer Data Cloud

Learn about the setup and administration tools for Data Cloud.

Module

Set up your account and connect data sources to support your company’s business needs.

+400 Points
~40 mins
Video

Explore special considerations for setting up Data Cloud. Get tips for packaging, managing, and troubleshooting your Data Cloud instance.

~11 mins •
Mark as Complete
Project

Connect your Salesforce data in Data Cloud.

+300 Points
~30 mins
Module

Learn how to create and package components in Data Cloud.

+300 Points
~40 mins
Module

Expand the power of Salesforce with Data Cloud solutions on AppExchange.

+100 Points
~5 mins
Knowledge Check

~5 mins •
Mark as Complete

Connect and Model Your Data

Connect various data sources and map your data.

Module

Connect your data sources and define their relationship in Data Cloud.

+500 Points
~45 mins
Video

Prepare and organize data for mapping in Data Cloud.

~8 mins •
Mark as Complete
Video

Explore data streams and available ingestion methods, ingest from Salesforce Sales Bundle, and map contacts from CRM.

~15 mins •
Mark as Complete
Video

Explore graph view for the data model, orphan objects, and create relationships between Data Model Objects (DMOs).

~5 mins •
Mark as Complete
Module

Explore and use data model objects in Data Cloud.

+400 Points
~30 mins
Project

Connect your Salesforce data in Data Cloud.

+300 Points
~30 mins
Module

Enable customers to clean and prepare data as it enters the system in real time.

+100 Points
~5 mins
Module

Create and schedule complex data transformations using batch data transforms.

+100 Points
~5 mins
Knowledge Check

Check your understanding of data connection and modeling by completing this knowledge check.

~10 mins •
Mark as Complete

Resolve Identity

Explore the identity resolution process in Data Cloud.

Module

Learn the fundamentals of data mapping, identity resolution, and unified records.

+400 Points
~30 mins
Video

Learn about identity resolution and Unified Profiles.

~14 mins •
Mark as Complete
Project

Use a ruleset to guide how Data Cloud unifies your customer profile data.

+100 Points
~25 mins
Knowledge Check

~10 mins •
Mark as Complete

Segment and Gain Insight

Configure segmentation and get insights from your data.

Project

Set up calculated insights with data from Data Cloud.

+100 Points
~20 mins
Project

Learn how to create and activate a segment in Data Cloud.

+100 Points
~20 mins
Module

Create, filter, and activate marketing segments with Data Cloud.

+300 Points
~35 mins
Project

Set up calculated insights with data from Data Cloud.

+100 Points
~20 mins
Module

Use your data effectively by creating calculated and real-time insights.

+300 Points
~15 mins
Module

Use SQL to create calculated and streaming insights in Data Cloud.

+200 Points
~15 mins
Module

Use Insights Builder to create insights using a drag-and-drop visual builder.

+200 Points
~15 mins
Project

Combine harmonized data and generative AI to create powerful interactions and automations.

+400 Points
~1 hr 15 mins
Knowledge Check

Check your understanding of segmentation and insights in Data Cloud by completing this knowledge check.

~10 mins •
Mark as Complete

Act on Data

Learn how to use activations and troubleshoot common issues.

Video

Learn about activations and their use cases. Use related attributes, analyze timing dependencies, and troubleshoot issues.

~16 mins •
Mark as Complete
Video

Use data actions and identify their requirements and intended use cases.

~7 mins •
Mark as Complete
Module

Share data in Data Cloud using BYOL data shares.

+100 Points
~5 mins
Knowledge Check

Check your understanding of data activations by completing this knowledge check.

~10 mins •
Mark as Complete

Get Certification Ready

Study and prepare for the Data Cloud Consultant certification.

Module

Study resources for the Data Cloud Consultant exam.

+700 Points
~1 hr

About this Trail

Explore Data Cloud—from setup and administration to segmenting and acting on your data insights. This trail will get you ready to become a certified Data Cloud Consultant. You will gain skills in data science and visualization, digital marketing, query languages, business strategy, automation, and more.