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Get Started with Public Sector Solutions
Learn how you can serve constituents faster and better with an upgrade to your technology.
Simplify administrative processes for government agencies.
Transform delivery of public services with flexible, secure e-government tools that support both sides of the service counter.
Assess and Inspect with Public Sector Solutions
Create dynamic questions and tasks to simplify data capture for inspections.
Design Dynamic Assessments that provide a responsive and streamlined way to capture information.
Set up and perform on-site inspections, record violations, and enforce actions.
Configure and use inspections to evaluate regulatory code compliance and record violations through onsite visits.
Manage Providers and Talent Recruitment
Speed up constituent referrals and optimize collaboration with service providers.
Capture details about service providers, their facilities, and their specialties in the Provider Management data model.
Transform your recruitment and hiring process to make it more intuitive, transparent, and efficient.
Deliver Benefit Management
Explore Public Sector objects for benefits to better serve your constituents.
Hands-on workbook for Benefits Management in Public Sector Solutions.
Help individuals, families, and organizations achieve self-sufficiency through monetary assistance.
Run Investigative Cases
Explore the data model objects that support Investigative Case Management.
Get help to manage all aspects of your investigative process.
Streamline Licensing and Permitting
Explore the objects for streamlining licensing, permitting, and inspections.
Hands-on workbook for Licensing, Permitting, and Inspections in Public Sector Solutions.
Configure regulatory authorities, training requirements, and fees to use to issue licenses and permits.
Design, Architect, and Administer Your Solution
Learn digital-first solutions to help governments better serve constituents.
Learn about Omnistudio's services, components, and data model objects.
Digitize government processes, increase employee efficiency, and transform the service experience.
Extend with Platform Capabilities
Learn about Action Plans, which define the tasks and other items needed to complete a business process.
Use Business Rules Engine for automating qualification and eligibility processes.
Create complex applications and forms by using your product's objects and Omnistudio components or flows.
Configure data sharing rules, and improve compliance with regulations and company policies.
Learn about data management processes to reduce manual document handling with the Intelligent Document Reader.
Learn about standard objects and guided flows to create and define groups of individuals, such as households.
Learn how to support government employees with Public Sector Solutions functionalities and HR Service.
Analyze Data with Public Sector Analytics
Uncover intelligent, actionable insights and drive faster decisions in your organization.
Connect data sources, understanding your business and customer data, and delivering predictions to your teams.
Analyze licensing, permitting, and inspection data with prebuilt Tableau Next dashboards in Public Sector.
Manage Grants and Extend with AgentExchange
Manage funding opportunities, includes an online portal for applications, and tracking award metrics.
Hands-on guide to set up and run the full grant lifecycle in Public Sector Solutions, from trial org through awards and disbursements.
Extend Salesforce functionality with AgentExchange consultants and solutions.
Discover More
Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.