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Manage Your Mission with Program Management Module
Trail

Manage Your Mission with Program Management Module

Use Program Management Module to track your programs and service deliveries.

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This Trail may include content that is only available in English. Learn More
+1,100 points
Intermediate
End User
~2 hrs

Manage Your Mission with Program Management Module

+1,100 Points
~2 hrs • 3 Steps
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Program Management Module (PMM) Basics

Track and optimize your services with Salesforce.

+400 Points
~20 mins
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Service Delivery with Program Management Module (PMM)

Manage program engagements, service deliveries, service schedules, and attendance.

+400 Points
~1 hr
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Data Analysis with Program Management Module (PMM)

Discover program insights with reports and dashboards in Salesforce and Tableau.

+300 Points
~40 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More

Skills

  • Research and Discovery
  • Data Analysis
  • Data Visualization
  • Business Intelligence
  • Scheduling
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  • Research and Discovery
  • Data Analysis
  • Data Visualization
  • Business Intelligence
  • Scheduling
  • Business Operations
  • Customer Service
  • Show Less

Products

  • Agentforce Nonprofit
  • Agentforce Education

Industries

  • Education
  • Nonprofit

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.