Get Smart with Salesforce Einstein
See how AI is transforming CRM with smart predictions, intelligent recommendations, and timely automation.
Salesforce Einstein Basics
Discover insights and predict outcomes with this powerful set of AI-enhanced features.
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Responsible Creation of Artificial Intelligence
Remove bias from your data and algorithms to create ethical AI systems at your company.
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Einstein Bots Basics
Learn how to make customer service smarter and easier with chatbots.
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Einstein Next Best Action
Recommend offers and actions at the point of maximum impact.
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Sales Cloud Einstein
Log your activities, target the right leads, and close more deals with AI for sales.
~1 hr 25 mins
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Sales Cloud Einstein Rollout Strategies
Get up and running with Sales Cloud Einstein.
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Quick Start: Einstein Prediction Builder
Build an app to predict which restaurant reservations will be no-shows. No code required.
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Put Predictions into Action with Next Best Action
Use Einstein Prediction Builder and Next Best Action to get the right offers to customers.
~1 hr 15 mins
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