Skip to main content 2026 Agentblazer Status is coming soon! Get a head start by completing the current trails. See what's next
Get to Know Communications Cloud
Trail

Get to Know Communications Cloud

Discover how Communications Cloud accelerates digital transformation for your business.

Start
+1,500 points
Foundational
Business Analyst
~2 hrs 35 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Business Management
  • General Sales Practices
  • Business Strategy
  • Business Intelligence
  • Business Solutions

Products

  • Industry Solutions

Industries

  • Energy and Utilities
  • Communications and Media
+1,500 points
Foundational
Business Analyst
~2 hrs 35 mins
+400 points
Badge

Communications Cloud Foundations

Solve key challenges in the communications industry and transform your business.

~50 mins
~2 hrs 35 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.