+2,500 points
Advanced
Administrator
4 hrs 45 mins
Learn B2C Commerce Basics
Discover how to manage merchandise, create better service and marketing experiences, and get support.
Module
Give customers a seamless commerce experience that integrates with your backend systems.
+200 Points
~15 mins
Module
Learn how you can sell, recommend, and manage merchandise with these powerful features.
+300 Points
~15 mins
Module
Unify your service and marketing experience with the Salesforce Customer Success Platform.
+300 Points
~15 mins
Community
Join this group to review resources, ask questions, and share experiences.
Explore B2C Commerce Architecture
Learn about the tools you need for storefront development.
Module
Learn the architecture and tools you use to develop for Salesforce B2C Commerce.
+300 Points
~25 mins
Article
We provide several resources to help you learn about Salesforce B2C Commerce.
Module
Improve your storefront development process with headless commerce.
+200 Points
~20 mins
Module
Explore how the PWA Kit and Managed Runtime speed up headless app development.
+100 Points
~5 mins
Module
Use the Salesforce Trust site to check system status, performance, and security.
+200 Points
~25 mins
Setting Up Your Organization and Realm
Assign roles and permissions, manage your sites, test storefronts, and more.
Article
Learn how to manage Commerce Cloud B2C users, roles, permissions, and OCAPI client IDs within Account Manager.
Video
Learn how to create and manage designated contact for case submission within Help
Module
Set up users and assign roles and permissions in Business Manager.
+300 Points
~50 mins
Module
Configure On-Demand Sandboxes for fast ecommerce development and delivery.
+300 Points
~30 mins
Article
Gain the skills to monitor and manage Commerce Cloud instances using Control Center.
Article
Create and manage sites to test the storefronts you develop.
Module
Transfer data between your B2C Commerce storefront and external systems.
+300 Points
~40 mins
NEXT: Set Up Merchandising for Your Storefront
Continue your Salesforce B2C Commerce journey.
Link
Discover how to manage your catalog, promotions, content, and orders, with the added help of Einstein.
About this Trail
In this trail, learn how to get started with Salesforce B2C Commerce. You'll manage merchandise, set up and manage your storefront, and learn how to get support. Gain skills in configuration management, process optimization, app development, web design, quality assurance, and more.
