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Explore Agentforce Communications Fundamentals
Trail

Explore Agentforce Communications Fundamentals

Discover tools for enhancing telecommunications business and customer experiences.

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+1,100 points
Foundational
Business Analyst
~7 hrs 20 mins

Understand the Communications Industry

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Create seamless experiences for your telecommunications customers.

+100 Points
~10 mins
Link
Optional

Learn more about Agentforce Communication.

~10 mins •
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Explore the communications industry and discover key challenges.

+600 Points
~50 mins
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Solve key challenges in the communications industry.

+300 Points
~25 mins
Article
Optional

Get the details on setting up and using your Agentforce Communications org.

~1 hr •
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Article
Optional

Learn about the objects and relationships within the Agentforce Communications data model.

~30 mins •
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Learn Agentforce Revenue for Communications Fundamentals

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Learn how Agentforce Revenue Management streamlines telecom operations and workflows.

+100 Points
~5 mins
Article

Explore Agentforce Revenue for Communications org setup and management.

~5 mins •
Mark as Complete
Link

Learn how Revenue Management supports your product catalog, pricing, contracts, and orders.

~5 hrs 45 mins •
Mark as Complete