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Discover Salesforce Essentials
Trail

Discover Salesforce Essentials

Learn how to use Essentials and why it's an ideal solution for your small business.

Start
+600 points
Foundational
Customer Service Professional
~45 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Customer Service
  • Business Solutions

Products

  • Service Cloud
  • Salesforce Platform
+600 points
Foundational
Customer Service Professional
~45 mins
+200 points
Module

Salesforce for Small Business

Learn how your business can benefit from this out-of-the-box CRM.

~10 mins
+200 points
Module

Service for Small Business

Explore how Starter Suite for Service works and how it helps your small business.

~20 mins
+200 points
Module

Service Cloud Essentials Features

Navigate Service Cloud Essentials and learn how to use the service console.

~15 mins
~45 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.