Skip to main content From 16:00 UTC on January 17, 2026, to 20:00 UTC on January 17, 2026, we will perform planned maintenance on the Trailhead, myTrailhead, and Trailblazer Community sites. During the maintenance, these sites will be unavailable, and users won't be able to access them. Please plan your activities around this required maintenance.
Data 360: Unlock the Value of Your Data
Trail

Data 360: Unlock the Value of Your Data

Explain Data 360 concepts and business impact.

Start

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • App Development and Engineering Practices
  • Data Management
  • Business Strategy
  • Data Integration
  • Data Science
  • Show More
  • App Development and Engineering Practices
  • Data Management
  • Business Strategy
  • Data Integration
  • Data Science
  • Data Governance and Ethics
  • Business Solutions
  • Artificial Intelligence
  • AI Analytics
  • Product Management
  • Business Management
  • AI Ethics and Trust
  • Configuration Management
  • System Design and Implementation
  • Identity and Access Management
  • Show Less

Products

  • Data Cloud
  • Einstein
  • Marketing Cloud Engagement
  • Sales Cloud
This Trail may include content that is only available in English. Learn More
+2,900 points
Intermediate
Administrator
~4 hrs 10 mins

Explore the Data Landscape

+500 Points
~1 hr • 4 Steps
Module
Data 360: Explore the Data Landscape

Discover Data 360 benefits, core functionality, and position in the data landscape.

+200 Points
~10 mins
Module
Customer-Centric Data Strategies

Develop an enterprise data strategy that puts customers front and center.

+300 Points
~30 mins
Video
Data Cloud + Agentforce Video Series

See how Data Cloud powers Agentforce and the Salesforce C360 through one unified Salesforce Platform.

~15 mins •
Mark as Complete
Community
Join the Datablazer Community

Join the community to learn from and connect with other Data Cloud users, mentors, and experts.

~5 mins •
Mark as Complete

Discover the Value

+600 Points
~45 mins • 4 Steps
Module
Data 360: Discover the Value

Calculate and communicate the value of Data 360.

+200 Points
~15 mins
Module
Data 360 Credit Consumption: Quick Look

Discover how Data 360 credits are consumed and how to make your credits count.

+100 Points
~5 mins
Module
Data + AI + CRM: Quick Look

Discover how Data + AI + CRM work together to supercharge your business.

+100 Points
~15 mins
Module
Real-Time Use Cases in Data 360

Support the customer journey by using real-time features in Data 360.

+200 Points
~10 mins

Prepare for Success

+1,200 Points
~1 hr 40 mins • 4 Steps
Module
Data 360: Prepare for Success

Define roles and review your existing data to prepare your organization for Data 360.

+200 Points
~10 mins
Module
Data 360 Connectors and Integrations

Connect your data sources and define their relationship in Data 360.

+300 Points
~20 mins
Module
Data Cloud Setup

Set up your account and connect data sources to support your company’s business needs.

+400 Points
~40 mins
Module
AI + Data: Project Planning

Learn how to create strategy and prepare your data for AI projects.

+300 Points
~30 mins

Build a Solid Foundation

+600 Points
~45 mins • 5 Steps
Module
Data 360: Build a Solid Foundation

Explore ethical data use, scalable architecture, and testing best practices.

+100 Points
~10 mins
Module
Data Spaces in Data 360: Quick Look

Learn the benefits of using data spaces in Data 360.

+100 Points
~5 mins
Module
Data Cloud One

Expand Data 360's reach across orgs with Data Cloud One.

+200 Points
~10 mins
Module
Data 360 Governance: Quick Look

Govern data and metadata consistently at scale across Data 360.

+100 Points
~10 mins
Module
Data 360: Transform Customer Experiences

Learn the power of Data 360 and Agentforce by following along with Sunshine Trails.

+100 Points
~10 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.

Show More