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Trailhead Journey

Data 360

Explore Data 360, from core concepts to advanced configuration, and build cross-functional solutions that deliver real business impact.

Start Journey
+23,300 Points
3 Trails
~27 hrs 50 mins
Foundational
Trail
Data 360: Unlock the Value of Your Data

Explain Data 360 concepts and business impact.

+3,000 Points
~4 hrs 20 mins
Intermediate
Trail
Data 360: Explore Setup to Activation

Implement Data 360 solutions to drive measurable business outcomes.

+11,400 Points
~13 hrs 25 mins
Advanced
Trail
Data 360: Develop and Build Solutions

Deepen your expertise in advanced configuration, enhance Agentforce responses through improved context, and build cross-functional solutions.

+8,900 Points
~10 hrs 5 mins

What You'll Learn and Use

Complete this Trailhead Journey to build your expertise. Learn More

Skills you will gain

Skills

  • Business Intelligence
  • System Design and Implementation
  • Data Governance and Ethics
  • Data Integration
  • Data Management
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  • Business Intelligence
  • System Design and Implementation
  • Data Governance and Ethics
  • Data Integration
  • Data Management
  • Artificial Intelligence
  • AI Agents
  • AI Ethics and Trust
  • AI Development
  • App Development and Engineering Practices
  • Query Languages
  • General Sales Practices
  • Digital Marketing
  • Marketing Strategy and Techniques
  • Automation
  • Data Science
  • Data Analysis
  • Productivity
  • Cybersecurity
  • Promotions and Campaigns
  • Customer Service
  • Agile Software Development
  • Programming Languages
  • Applications of AI
  • Application Programming Interface
  • Marketing Software
  • Content Development and Management
  • Research and Discovery
  • Data Visualization
  • Business Analysis
  • Computer Science
  • Identity and Access Management
  • Business Solutions
  • Configuration Management
  • Business Strategy
  • Business Management
  • Product Management
  • AI Analytics
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Products

  • Data 360
  • Marketing Cloud Engagement
  • Agentforce Sales
  • Agentforce 360 Platform
  • Flow Builder
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  • Data 360
  • Marketing Cloud Engagement
  • Agentforce Sales
  • Agentforce 360 Platform
  • Flow Builder
  • Prompt Builder
  • Agentforce
  • Loyalty Management
  • Agentforce Service
  • Agentforce Marketing
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Industries

  • Manufacturing and Automotive
  • Retail and Consumer Goods
  • Travel, Transportation, and Hospitality
  • Communications and Media
  • High Tech

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Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.

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