Skip to main content Scheduled Maintenance: Trailhead, myTrailhead, and Trailblazer Community will be offline January 17, 16:00–20:00 UTC. Thanks for bearing with us as we update your experience!
Become an Agentblazer Innovator
Trail

Become an Agentblazer Innovator

Define your AI goals, then customize and deploy trusted agents across your organization.

Read More
Complete the previous trail in this series to unlock access to this trail.
Explore the Agentblazer Series

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • AI Development
  • Artificial Intelligence
  • AI Ethics and Trust
  • AI Agents
  • Process Improvement and Optimization
  • Show More
  • AI Development
  • Artificial Intelligence
  • AI Ethics and Trust
  • AI Agents
  • Process Improvement and Optimization
  • Employee Training
  • Product Management
  • Business Management
  • AI Analytics
  • Business Solutions
  • Applications of AI
  • Office and Productivity Technology
  • Productivity
  • Business Strategy
  • Client Support
  • Automation
  • Sales Management
  • General Sales Practices
  • Prospecting and Qualification
  • Technical Support and Services
  • Account Management
  • Data Management
  • Show Less

Products

  • Agentforce
  • Einstein
  • Data Cloud
  • Service Cloud
  • Financial Services Cloud
  • Show More
  • Agentforce
  • Einstein
  • Data Cloud
  • Service Cloud
  • Financial Services Cloud
  • Industry Solutions
  • Sales Cloud
  • Agentforce Builder
  • Flow Builder
  • Revenue Cloud
  • Prompt Builder
  • Show Less

Industries

  • High Tech
  • Financial Services
  • Retail and Consumer Goods
  • Public Sector
  • Healthcare and Life Sciences
  • Show More
  • High Tech
  • Financial Services
  • Retail and Consumer Goods
  • Public Sector
  • Healthcare and Life Sciences
  • Nonprofit
  • Show Less
This Trail may include content that is only available in English. Learn More
+9,900 points
Intermediate
Administrator
~11 hrs 55 mins

Agentblazer 2026 Status Is Almost Here!

Learn More
Don't worry, your progress won't be lost. Completing this trail now is the best way to prepare for 2026!

Drive AI Within Your Organization

+1,400 Points
~2 hrs 25 mins • 4 Steps

Get Hands On With Prompt Builder

+2,400 Points
~2 hrs 10 mins • 4 Steps

Customize Agentforce and Deploy Your Agents

+2,800 Points
~2 hrs 50 mins • 3 Steps

Sell Smarter with Agentforce

+2,100 Points
~3 hrs 5 mins • 6 Steps

Close Cases Faster with Service Assistant

+800 Points
~1 hr • 2 Steps

Discover Agentforce for Industries

+400 Points
~25 mins • 2 Steps

About this Trail

Define your AI business goals, build prompt templates, and customize your agents. In this trail, you will gain skills in artificial intelligence, business management business strategy, generative artificial intelligence product management.

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.

Show More