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Administer Loyalty Management
Trail

Administer Loyalty Management

Set up and configure Loyalty Management.

Start
+2,100 points
Intermediate
Administrator
~3 hrs 15 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Process Improvement and Optimization
  • Sales Management
  • Configuration Management
  • System Design and Implementation
  • Account Management
  • Show More
  • Process Improvement and Optimization
  • Sales Management
  • Configuration Management
  • System Design and Implementation
  • Account Management
  • Account Management and Strategy
  • Marketing Strategy and Techniques
  • Business Intelligence
  • Show Less

Products

  • CRM Analytics
  • Loyalty Management

Industries

  • Manufacturing and Automotive
  • Retail and Consumer Goods
  • Travel, Transportation, and Hospitality
  • Communications and Media
  • High Tech
+2,100 points
Intermediate
Administrator
~3 hrs 15 mins
+400 points
Module

Loyalty Programs and Loyalty Management

Learn how loyalty programs keep customers coming back.

~20 mins
+400 points
Module

Loyalty Management in Marketing Cloud Next: Basics

Increase profitability and loyalty with better engagement and personalized rewards.

~40 mins
+500 points
Project

Set Up a Loyalty Program

Create and manage a loyalty program to reward your customers.

~1 hr 20 mins
+300 points
Module

CRM Analytics for Loyalty Administrators

Set up CRM Analytics for Loyalty to view key metrics about programs and members.

~20 mins
~3 hrs 15 mins

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