Administer Loyalty Management
Set up and configure Loyalty Management.
+2,200 points
Intermediate
End User
~3 hrs 20 mins
+2,200 points
Intermediate
End User
~3 hrs 20 mins
+400 points
~20 mins
hideHide 4 Units
+500 points
Module
Salesforce Loyalty Management Basics
Create programs to attract and retain customers with incentives, rewards, and discounts.
~50 mins
showShow 5 Units
+500 points
~1 hr 15 mins
showShow 5 Steps
+500 points
Module
Loyalty Rules Management and Processing
Boost member engagement with automated loyalty processes.
~35 mins
showShow 5 Units
+300 points
Module
CRM Analytics for Loyalty Administrators
Set up CRM Analytics for Loyalty to view key metrics about programs and members.
~20 mins
showShow 3 Units
~3 hrs 20 mins