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Workflow Automation for Service: Quick Look
Module

Workflow Automation for Service: Quick Look

Use automation to speed up your customer service.

Start
+100 points
Foundational
Customer Service Professional
~10 mins

Skills you will gain

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  • Process Improvement and Optimization
  • Automation
  • Customer Service

Products

  • Service Cloud
+100 points
Foundational
Customer Service Professional
~10 mins
~10 mins

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