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Learning Objectives
After completing this unit, you’ll be able to:
- Describe how to investigate incidents and enhance your security posture with Agentforce.
- Define how to increase visibility across human and agent activities with detailed audit logs.
- Explain how to generate synthetic data for rapid and secure app and agent development.
MuleSoft for Flow
MuleSoft for Flow: Integration Updates
MuleSoft for Flow integration has a new ITSM connector for Service Cloud, new templates, and binary support for attachments in connectors, linking to IDP/RPA. Plus, enjoy new features like triggers, query builder, and custom fields in the top 10 connectors.
Agentic Orchestration in Flow
Streamline Agentforce automation by orchestrating AI agents in Flow Builder. Add agents to workflows for intelligent collaboration, debug agent experiences seamlessly, and include human-in-the-loop reviews. You can also improve output management by defining agent response structures.
Platform Trusted Services
Agentforce for Security
Investigate incidents and enhance your security posture by asking Agentforce. Agentforce for Security analyzes critical aspects of user activity and system configuration, and provides recommendations for risk reduction.
Database Encryption
Secure all standard and custom field values, Apex, and custom metadata in your database with transparent encryption while preserving business functionality. Easily sort, filter, and reference your encrypted data.
Event Monitoring for Agentforce
Increase visibility across human and agent activities with detailed audit logs. Enhance security across Agentforce with real-time event monitoring and transaction security policies.
Platform Developer Services
DevOps Testing: Flow and Apex Unit Testing
Reduce performance issues before deploying new Apex code or flows for use as agent actions. Automatically run Flow Tests and Apex Unit Tests before deploying to Agentforce or end users by setting quality gates in your DevOps pipeline.
Synthetic Seeding
Generate synthetic data for rapid and secure app and agent development. Synthetic Seeding improves reliability, reduces errors, and helps you speed up secure sandbox setup.
Code Analyzer and ApexGuru Integration
Get and use ApexGuru Insights while you’re writing code in Code Analyzer. Get code recommendations right in Code Analyzer and apply them easily before going live with new Apex code or Agentforce Apex Actions.