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Refresh Your Design Testing Skills

Learning Objectives

After completing this unit, you’ll be able to:

  • Plan methods for validating and testing a design with the end user.
  • Describe testing techniques needed for optimal user experiences.
  • Evaluate and manage design changes.

Key Topics

This unit prepares you for the testing section of the Salesforce UX Designer exam, which makes up 11% of the overall exam. This section of the exam includes these topics.

  • User validation
  • Task scenarios
  • Focus groups
  • A/B testing
  • Tree test
  • Usability benchmarking
  • Prototyping
  • User stories
  • Biases
  • Feedback

Like the previous units, this unit contains practice scenario-based questions and flashcards.

Exam Practice Questions

Ready to jump in? The sample tool below is not scored—it’s just an easy way to quiz yourself. To use it, read the scenario, then click the answer you think is correct. Some questions may have more than one correct answer. Click Submit to learn whether the answer you chose is correct or incorrect, and why. If there’s a longer explanation, click Expand button to expand the window, then click anywhere in the window to close it. When you reach the end, you can review the answers or retake the questions.

Did you choose the wrong answer? Check out the table below for related study material.

Scenario 1

Review Qualitative Usability Testing to better understand how UX designers leverage usability testing.

Scenarios 2 and 3

Study Testing for Web Accessibility to learn about the testing tools used by a UX designer.

Scenario 4

Examine Data Modeling to grasp the idea of Salesforce data structure with objects, fields, and relationships.

Exam Topic Flashcards

The following flashcards cover testing. Use these interactive flashcards to brush up on some of the key topics you’ll find on this part of the exam.

Read the question or term on each card, then click or tap the card to reveal the correct answer. Click the right-facing arrow to move to the next card and the left-facing arrow to return to the previous card.

Did you choose the wrong answer? Check out the table below for related study material.

Flashcard 1

Study up on design testing by reviewing Testing for Web Accessibility.

Flashcard 2

Explore how to apply UX design testing by reading Tree Testing.

Flashcard 3

Review how to apply UX design testing by studying A/B Testing.

Looking for more information? Explore these related badges.

You’ve reviewed design testing. Next, let’s take a look at the Salesforce Lightning Design System (SLDS).

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