See What’s New: Manufacturing, Media, Nonprofit, and Agentforce Net Zero
Learning Objectives
After completing this unit, you’ll be able to:
- Describe the latest features and enhancements for Manufacturing, Media, Nonprofit, and Agentforce Net Zero.
Dive into the new features in Manufacturing, Media, Nonprofit, and Agentforce Net Zero to connect your value chain and amplify your social and environmental impact. By using autonomous agents for production, audience engagement, and sustainability tracking, you transform complex operational data into clear, actionable strategies that drive both profit and purpose.
Agentforce Manufacturing
Warranty Claims Assistance
Transform warranty management with AI. Autonomously handle validity checks and claim status to reduce processing time, freeing your team to focus on complex service issues.
Sample Management Enhancements
Manual sample tracking slows sales. Automate nonstandard sample orders and fulfillment to reduce cycle times and delight customers with transparent delivery.
Purchase Order for DMS
Gain control over your supply chain with purchase order and goods receipt management. Accelerate fulfillment, eliminate inventory errors, and strengthen distributor relationships with real-time visibility from order placement to receipt.
Agentforce Media
Ad Proposal
Manual proposal creation stalls deals. Ad Proposal pulls in research from across an array of systems relevant to the customer to create quotes, and can even feed relevant information into presentation template slides, saving time and accelerating deal cycles.
B2B and B2C Subscriber Lifecycle Management
Accelerate time to revenue and drive retention by designing personalized B2B and B2C subscriber experiences. Simplify quote generation, tailor subscriber experiences, streamline renewals, and gain a 360-degree view of subscribers on one platform.
Converged Media Planning
Fragmented systems for linear and digital planning slows deals and billing. Converged Media Planning unifies planning in one grid to simplify pricing, scheduling, and billing, accelerating cashflow and reducing revenue leakage on a single platform.
Agentforce Nonprofit
Participant Summary
Prepare for meetings in minutes with AI-generated summaries of participant activity and notes. Catch up quickly for better discussions that build trust and enhance participant engagement.
Donor Support
Empower donors to instantly manage recurring gifts and update profiles through an AI agent. Reduce staff burnout and solidify donor retention.
Salesforce Go for Agentforce Nonprofit
Streamline setup and discovery for fundraising and program management. Guided, intuitive configuration pages reduce implementation time and drive faster ROI.
Agentforce Net Zero
Intelligent Data Gap Management
Increase data integrity across your supply chain with automated transitions. As utility data becomes apparent, the system prioritizes actual usage data over placeholders, ensuring your final reports are based on the most reliable facts.
Salesforce Go for Agentforce Net Zero
Boost operational efficiency by replacing manual setup scripts with one-click configuration. Automated “detect and repair” logic ensures that all dependencies are active and removes the trial and error from rolling out new compliance updates.
Supplier Data Ingestion and Analysis
Expand supply chain visibility by integrating third-party data from CDP and EcoVadis into a single record. This unified view helps you identify high-emitting hotspots and manage environmental risks across your entire network.