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Service Level Agreements and Entitlements Setup
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Service Level Agreements and Entitlements Setup

Create SLA policies and milestones with simplified setup to keep service on track.

Start
+1,600 points
Foundational
Administrator
~50 mins
+1,600 points
Foundational
Administrator
~50 mins
~50 mins

Skills you will gain

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Skills

  • Process Improvement and Optimization
  • Client Support
  • Framework Development
  • Customer Service
  • Employee Training

Products

  • Agentforce Service

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