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Knowledge Base Improvement Using Feedback
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Knowledge Base Improvement Using Feedback

Set up knowledge feedback to gather insights and improve your knowledge base.

Start
+700 points
Foundational
Administrator
~40 mins

Skills you will gain

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  • Process Improvement and Optimization
  • Quality Assurance and Control

Products

  • Agentforce Service
+700 points
Foundational
Administrator
~40 mins
~40 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.