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Einstein Work Summaries for Service
Module

Einstein Work Summaries for Service

Use generative AI to streamline service and capture case details in the flow of work.

Start
+300 points
Intermediate
Administrator
~15 mins

Skills you will gain

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  • Artificial Intelligence
  • Data Management
  • Customer Service
  • Technical Support and Services

Products

  • Einstein
  • Service Cloud
+300 points
Intermediate
Administrator
~15 mins
~15 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.