Skip to main content The Trailblazer Community will undergo maintenance on Saturday, November 15, 2025 and Sunday, November 16, 2025. Please plan your activities accordingly.
Einstein Service Replies
Module

Einstein Service Replies

Use Einstein Service Replies to enhance service efficiency.

Start
+200 points
Intermediate
Administrator
~10 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Artificial Intelligence
  • Communication
  • Customer Service

Products

  • Einstein
+200 points
Intermediate
Administrator
~10 mins
~10 mins

Available on the following trail

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.